KATBOTZ®

Learning and Development

• Support organizational change management initiatives for enterprise projects and digital transformation programs.
• Develop and execute change management, communication, and training strategies.
• Conduct stakeholder analysis, impact assessments, and readiness evaluations.
• Create training materials, user guides, SOPs, presentations, and knowledge documentation.
• Deliver virtual training sessions, workshops, and end-user enablement programs.
• Collaborate with project managers, business leaders, HR, and technical teams to support successful adoption.
• Monitor user adoption, feedback, and training effectiveness metrics.
• Identify change risks and resistance management strategies.
• Support go-live activities, hypercare, and post-implementation adoption initiatives.
• Ensure alignment with organizational goals and project timelines.

Change & Training Consultant

QA Engineer

• Lead end-to-end QA activities including test planning, execution, reporting, and defect tracking.
• Develop and implement comprehensive test strategies, test plans, and test cases.
• Coordinate with development, business, and project teams to ensure quality deliverables.
• Manage functional, regression, integration, system, and user acceptance testing activities.
• Oversee automation testing initiatives and improve test coverage and efficiency.
• Track defects, coordinate resolutions, and ensure timely closure of issues.
• Monitor testing progress, risks, and quality metrics, providing regular status updates to stakeholders.
• Mentor QA team members and enforce QA best practices and standards.
• Support release validation, production testing, and deployment activities.
• Ensure compliance with quality standards, security requirements, and documentation processes.

QA Lead

Consultant

• Provide Hypercare and post-go-live support for enterprise applications and business systems.
• Monitor production environments and ensure system stability and operational continuity.
• Manage incident resolution, issue tracking, root cause analysis, and escalation coordination.
• Collaborate with business users, technical teams, vendors, and project stakeholders to resolve production issues.
• Support managed services operations, service requests, and ongoing maintenance activities.
• Coordinate defect management, change requests, and release support activities.
• Create and maintain SOPs, support documentation, knowledge articles, and operational runbooks.
• Track SLAs, KPIs, and service delivery metrics to ensure high-quality support.
• Support user training, knowledge transfer, and transition-to-support activities.
• Participate in on-call support and overlapping US business hours as required.

Hypercare & Managed Services Consultant

Procurement

• Manage and maintain high-quality master and transactional data across ERP systems
• Collaborate with procurement, manufacturing, planning, finance, and operations teams
• Support data governance, validation, and process standardization initiatives
• Analyze and resolve data/process inconsistencies and operational issues
• Participate in system implementation, migration, enhancement, and support activities
• Work closely with business stakeholders to improve process efficiency and data accuracy
• Drive documentation, compliance, and continuous improvement initiatives
• Support testing, training, and deployment activities where required

Lead, Material Master – Procurement, Manufacturing Data Management

Data Engineer

• Lead and execute SAP Data Migration activities for enterprise transformation projects.
• Work extensively on Material Master, Purchase Orders, Outline Agreements, BOM, Routing, and Contracts data objects.
• Perform data extraction, cleansing, mapping, validation, and reconciliation activities.
• Collaborate with business users, functional consultants, and technical teams to define migration requirements and data standards.
• Support migration strategy, mock loads, cutover planning, and go-live activities.
• Ensure data quality, governance, and compliance throughout the migration lifecycle.
• Conduct functional validations and support issue resolution during testing and deployment phases.
• Coordinate with cross-functional teams including procurement, manufacturing, supply chain, and master data management teams.
• Create migration documentation, mapping sheets, SOPs, and status reports.
• Mentor junior team members and support knowledge-sharing initiatives.

Data Migration Functional Lead

• Manage and administer SAP systems (ECC, S/4HANA, BW, Solution Manager, PI/PO, GRC, Fiori, etc.)
• Perform system installations, upgrades, migrations, and patching.
• Monitor system performance, troubleshoot issues, and implement tuning solutions.
• Manage transport management system (TMS), client copies, system refreshes, and background jobs.
• Work closely with database, OS, and infrastructure teams to ensure smooth SAP operations.
• Ensure compliance with security, governance, and audit requirements.
• Implement and manage High Availability (HA), Disaster Recovery (DR), and Backup strategies.
• Provide technical support during cutovers, go-lives, and project rollouts.
• Mentor junior Basis administrators and act as a subject matter expert in SAP Basis.

Change & Training Consultant

QA Lead

Hypercare & Managed Services Consultant

Lead, Material Master – Procurement, Manufacturing Data Management

Data Migration Functional Lead

SAP Basis Consultant