Katapult

Field Retail Growth Partner

Katapult

full-time

Posted on:

Location Type: Remote

Location: Florida • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Build and maintain strong relationships with executive leadership, regional leaders, district managers, and store and support teams
  • Influence key stakeholders to drive adoption, increase program penetration, and achieve revenue and profitability targets
  • Serve as the primary field contact for assigned partners, proactively resolving issues, protecting revenue, and maintaining a strong “save the sale” mindset
  • Monitor performance through reporting dashboards and store-level metrics, identifying trends, outliers, and performance gaps
  • Develop targeted action plans with retail leadership to improve application volume, approval rates, take rate, and overall program utilization
  • Identify growth opportunities within the local leadership and execute grassroots strategies to expand awareness, advocacy, and utilization of Katapult’s lease-to-own solution
  • Partner with store teams to identify and eliminate friction points—resolving issues, refining workflows, and simplifying execution—so associates can confidently adopt the process and consistently succeed
  • Oversee the end-to-end execution of Katapult’s lease-to-own program from pre-launch collaboration through post-implementation optimization
  • Conduct regular store visits, audits, and structured business reviews to assess performance, reinforce standards, and implement action plans
  • Ensure adherence to Katapult policies, operational guidelines, merchandising standards, and applicable compliance requirements
  • Coach retail teams on corrective actions when necessary
  • Lead onboarding and ongoing training for retail sales associates, store leadership, and field operations teams
  • Deliver workshops focused on selling strategies, customer experience excellence, and operational best practices to drive sustained engagement and performance improvement
  • Deliver targeted training sessions for stores or individual associates to deepen product knowledge and strengthen selling skills
  • Monitor competitive activity, market dynamics, and field performance trends across assigned territories
  • Provide actionable insights and structured feedback to Retail Operations & Growth leadership to inform reporting enhancements, infrastructure improvements, and expansion strategies
  • Collaborate cross-functional with Business Development, Client Success, Marketing, Risk, and Operations to ensure seamless program execution
  • Represent Katapult at retail field meetings, partner events, and industry gatherings to strengthen relationships and elevate brand presence
  • Support local marketing initiatives and ensure proper merchandising and point-of-purchase materials are executed effectively in store
  • Provide hands-on training during key events and weekends, supporting associates in real-time transactions and through role-playing exercises to build confidence and comfort.

Requirements

  • Minimum 5 years retail store leadership experience required (Store Manager, District Manager, Franchise Operator, or multi-unit leadership strongly preferred)
  • Experience within financial services required; near-prime or non-prime lending experience strongly preferred
  • Demonstrated ability to influence and lead through partnership in environments without direct authority
  • Strong operational acumen with the ability to analyze performance reporting, identify trends and outliers, and translate insights into actionable field strategies
  • Proven experience driving behavior change and adoption at the store level
  • Strong presentation and training capabilities with the ability to engage and motivate frontline sales teams
  • Self-starter with the ability to manage a multi-state territory independently
  • High level of professionalism, accountability, and executive presence.
Benefits
  • Competitive benefits package
  • Engaging culture
  • Opportunities for career advancement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
performance reportingdata analysisaction plan developmenttraining deliverycustomer experience excellenceoperational best practicessales strategiesprogram executioncompliance adherencemarket analysis
Soft Skills
relationship buildinginfluencingcoachingleadershippresentation skillsmotivationself-starterprofessionalismaccountabilityexecutive presence