Katapult

Accountant

• preparation of SEC reporting package for Form 10-Q, 10-K and 8-Ks
• documentation of technical accounting matters
• prepare required weekly and monthly lender reports
• own areas of the monthly close process
• preparation of journal entries, accounting calculations and account reconciliations
• review journal entries and account reconciliations performed by others
• work across team to streamline processes
• support cross-functional initiatives to improve efficiency and effectiveness
• coordinate and collaborate with internal and external auditors

Senior Accountant

Growth Marketing

• Build and maintain strong relationships with executive leadership, regional leaders, district managers, and store and support teams
• Influence key stakeholders to drive adoption, increase program penetration, and achieve revenue and profitability targets
• Serve as the primary field contact for assigned partners, proactively resolving issues, protecting revenue, and maintaining a strong “save the sale” mindset
• Monitor performance through reporting dashboards and store-level metrics, identifying trends, outliers, and performance gaps
• Develop targeted action plans with retail leadership to improve application volume, approval rates, take rate, and overall program utilization
• Identify growth opportunities within the local leadership and execute grassroots strategies to expand awareness, advocacy, and utilization of Katapult’s lease-to-own solution
• Partner with store teams to identify and eliminate friction points—resolving issues, refining workflows, and simplifying execution—so associates can confidently adopt the process and consistently succeed
• Oversee the end-to-end execution of Katapult’s lease-to-own program from pre-launch collaboration through post-implementation optimization
• Conduct regular store visits, audits, and structured business reviews to assess performance, reinforce standards, and implement action plans
• Ensure adherence to Katapult policies, operational guidelines, merchandising standards, and applicable compliance requirements
• Coach retail teams on corrective actions when necessary
• Lead onboarding and ongoing training for retail sales associates, store leadership, and field operations teams
• Deliver workshops focused on selling strategies, customer experience excellence, and operational best practices to drive sustained engagement and performance improvement
• Deliver targeted training sessions for stores or individual associates to deepen product knowledge and strengthen selling skills
• Monitor competitive activity, market dynamics, and field performance trends across assigned territories
• Provide actionable insights and structured feedback to Retail Operations & Growth leadership to inform reporting enhancements, infrastructure improvements, and expansion strategies
• Collaborate cross-functional with Business Development, Client Success, Marketing, Risk, and Operations to ensure seamless program execution
• Represent Katapult at retail field meetings, partner events, and industry gatherings to strengthen relationships and elevate brand presence
• Support local marketing initiatives and ensure proper merchandising and point-of-purchase materials are executed effectively in store
• Provide hands-on training during key events and weekends, supporting associates in real-time transactions and through role-playing exercises to build confidence and comfort.

Field Retail Growth Partner

Conversion Rate Optimizer

• Identify and prioritize conversion optimization opportunities across the customer funnel
• Develop data-driven hypotheses and testing plans informed by customer behavior, analytics insights, and business goals
• Collaborate with designers, product managers, and marketers to optimize emails, SMS, app push, in-app experiences, and conversion flows
• Design, implement, and manage A/B and multivariate tests across email, web, SMS, and mobile app experiences
• Review and QA all test variants to ensure they are optimized, user-friendly, mobile-friendly, error-free, consistently branded, and render correctly across devices
• Support strategic optimization initiatives within the customer lifecycle
• Create and analyze audience segments and cohorts to understand performance differences and drive conversion lifts against KPI goals
• Manage experimentation tools, test documentation, and reporting within platforms such as Insider, HubSpot, or dedicated CRO tools
• Maintain a CRO testing roadmap in Asana and experiment backlog
• Leverage customer data to personalize experiences and improve conversion efficiency
• Plan and conduct A/B tests, manage the testing calendar, record results, and provide clear, actionable recommendations
• Continuously track and analyze results, translating insights into scalable optimization recommendations
• Ensure all experimentation, data usage, and program assets adhere to CAN-SPAM, GDPR, and applicable privacy best practices.

Conversion Rate Optimization Specialist

Marketing

• Create and execute compelling lifecycle marketing campaigns
• Develop detailed creative briefs, product engaging copy and collaborate with designers and team members
• Design and implement all email and SMS campaigns
• Review and proofread all messaging across email, SMS, and other templates
• Support strategic programs through manual and automated campaigns across the customer lifecycle
• Create targeted audiences and segments for each message
• Manage lists, campaigns, and other email components in CRM or email platforms like Hubspot and Insider
• Execute the email/SMS marketing calendar and maintain the project tracking in Asana
• Balance email and SMS frequency across program touchpoints
• Leverage customer data for personalized messages, segment audiences and build trigger event campaigns
• Plan and conduct A/B tests and provide recommendations for improvements
• Continuously track and analyze results, offering data-driven recommendations for optimization
• Ensure all program assets and data management programs adhere to regulations and best practices

Senior Accountant

Field Retail Growth Partner

Conversion Rate Optimization Specialist

Lifecycle Marketing Specialist