Kasada

Solutions Engineer

• Be the go-to technical expert for Kasada’s platform for bot detection and fraudulent account creation.
• Deliver compelling, story-driven demos that bring the technology to life.
• Own proof-of-concept (PoC) engagements from scoping and setup through to successful validation.
• Translate complex security concepts into clear business value for a diverse customer base.
• Connect the dots for customers and prospects to see how automation and fraudulent accounts are used to drive negative business outcomes.
• Empower customers and internal teams through technical training and enablement.

Senior Solutions Engineer

Data Scientist

• Build predictive defences: Use data and models to support the development of risk mitigation strategies and interventions while preserving and improving the user experience, building, training, and iterating on predictive models that stand up to real adversaries at Kasada scale.
• Evaluate rigorously: Pressure test your own work before anyone else has to. Evaluate model performance and trade-offs carefully, so detection decisions stand up to scrutiny from engineering, product, and security operations long after the model goes live.
• Partner with engineering, research, and product: Work alongside engineers, researchers, and product managers to take models from notebook to production, integrating them into Kasada's platform and iterating on them as customer needs and attacker behaviour shift.
• Make models legible: Make your models and their outputs understandable to both technical and non-technical colleagues. Detection decisions should never be a black box to the teams that rely on them, and that bar sits with you.
• Hunt adversarial patterns: Analyse large datasets to surface anomalies, identify adversarial behaviours, and flag emerging attack patterns. Stay current with developments in adversarial ML and cybersecurity, and apply relevant techniques to strengthen our defence capabilities.

Data Scientist – Fraud

Executive Assistant

• Serve as a strategic and administrative partner to the CEO—managing scheduling, inbox, travel, and daily priorities.
• Act as a gatekeeper for the CEO’s time, prioritising competing demands and requests, while anticipating needs to keep the CEO focused on what matters most.
• Assist in managing CEO's direct report's PTO records and ensuring communication flows (PTO requests, 1:1 meetings, performance management cycles, feedback loops).
• Prepare agendas, track follow-ups, and ensure execution on key items.
• Draft, review, and organise key documents, presentations, and communications.
• Manage and coordinate CEO travel and periods of absence (incl internal communication thereof, as appropriate).
• Organise and coordinate management offsites and leadership events, in partnership with People Experience.
• Manage relations with the Board, including scheduling of quarterly board meetings and board dinners. Ensure board packs and related papers are sent out (and received) sufficiently in advance of the meeting.
• Oversee day-to-day operations of the Sydney office, including supplies, facilities, and liaison with April Group.
• Support onboarding of new hires into the Sydney office.
• Partner with the People Experience team to plan and deliver monthly in-office socials that build engagement and culture.
• Act as the go-to contact for employees with office-related needs.
• Provide ad hoc diary support for the Chief Financial Officer.
• Help coordinate in-person leadership meetings and events.
• Offer flexible support to other leadership team members as capacity allows.

Executive Administrator

Full-stack Engineer

• Foster a culture of trust, psychological safety, and pragmatic continuous improvement
• Not just managing backlog, you are expected to write code, and demonstrate “What Good Looks Like” to the team (architecture, code quality of infrastructure code, reliability, for example). Kasada is handling billions of requests every day and protecting our customers from adversaries, the infrastructure team plays a key role in making that happen.
• Shape infrastructure and engineering foundations direction, drive architectural decisions across our AWS and EKS platform, provide architectural and tooling empowerment to other engineering teams with operational management of stateless and stateful systems such as RDS, Redis, Kinesis, Kafka, Kubernetes Operators, Apache Flink
• Own and evolve our on-call and incident response practices. All engineers in Kasada participate in on-call, and you'll help make that continue to be sustainable and effective as Kasada grows
• Partner with product engineering teams to unblock delivery and improve developer experience with a product mindset and customer empathy

Engineering Team Lead – Infrastructure & Operations

Technical Account Manager

• Act as a strategic customer contact to provide supportability, performance, and best practice advice and assessment related to Kasada and our customer's infrastructure
• Leading complex Enterprise customer onboarding projects
• Understand and maintain documentation around the customer infrastructure, workflows and configuration of Kasada instance/s.
• Solve complex customer support tickets often involving CDNs, source code, and web application issues.
• On behalf of the customer, engage collaboratively with other teams at Kasada when additional expertise is needed around communication, investigation, and resolution of application issues
• Actively monitor customer tickets during business hours, and work urgent and high requests
• Coordinate with others to initiate, join, or monitor Zoom/ Screen share sessions as requested by customers
• Provide escalation assistance as needed for all other Premium tickets
• Perform Root Cause Analysis, Ticket Analysis and system health checks for Premium customers a needed
• Participate and lead the Quarterly Business reviews for the assigned accounts by presenting metrics, data and health check summary and recommendations.
• Work proactively with Enterprise customers on activities such as product impact reports, coordinating upgrades, communicating upcoming features, and ensuring their implementation is running smoothly.
• Incident management and escalations for strategic customers.
• Monitoring customer traffic patterns and providing insights.
• Serve as a trusted advisor to strategic customers, addressing implementation concerns and helping them optimize their use of Kasada's solutions.
• Collaborative work with the Customer Success Manager.
• Further opportunities to contribute to other projects and initiatives are open to you and your passions.