Kasada

Technical Account Manager

• Serve as the strategic technical advisor for assigned enterprise customers.
• Lead onboarding and complex implementation projects across web, mobile, CDN, and cloud environments.
• Diagnose and resolve advanced issues across HTTP, DNS, proxies, CDNs, JavaScript integrations, and distributed systems.
• Own escalations, incident coordination, RCA delivery, and ongoing system health checks.
• Conduct QBRs: present metrics, insights, architecture recommendations, and long-term roadmap alignment.
• Monitor customer environments for performance, anomalies, and optimization opportunities.
• Collaborate cross-functionally with Engineering, Product, Support, and Customer Success.
• Create and maintain detailed technical documentation and environment mappings.
• Proactively influence product evolution with customer-driven feedback and real-world technical insight.

Senior Technical Account Manager

Sales

• Own the number. Set and execute the U.S. + global GTM to 5× revenue - new logos, expansion, renewals, channel, and strategic alliances.
• Be the force-multiplier. Hire, develop, and inspire A-players; install a high-accountability, high-recognition culture that wins.
• Make strategy real. Convert customer insight and competitive intel into industry plays, partner motions, and repeatable campaigns.
• Run an elite operating system. Tight territories, crisp stage exit criteria, clean pipeline, reliable forecast, bias for action, deal desk guardrails, and an instrumented CRM that teams actually use.
• Close what matters. Participate in high-stakes deals and new market entries; sell to CISOs and CFOs with equal fluency; and enable and empower your team to do the same.
• Partner to win. Work shoulder-to-shoulder with the CRO; align Sales, Marketing, Product, Sales Engineering and CS on one revenue process.
• Elevate the brand. Be Kasada’s ambassador with customers, partners, analysts, and on stage - credibility in the room, momentum after.

Senior Vice President of Sales

Security Analyst

• Lead complex investigations and in-depth analysis of automated software activity within customer environments, driving cases to resolution.
• Act as an escalation point for incident response and threat detection, providing expert guidance on challenging or ambiguous cases.
• Apply and optimise a range of investigative tools and techniques to uncover patterns, anomalies, and root causes.
• Collaborate across teams to provide clear, actionable advice on complex investigations and contribute to improving detection and response processes.

Senior Security Analyst

Executive Assistant

• Serve as a strategic and administrative partner to the CEO—managing scheduling, inbox, travel, and daily priorities.
• Help the CEO stay focused on what matters most by anticipating needs and taking initiative; act as a gatekeeper for the CEO’s time, prioritising competing demands and requests.
• Understand team dynamics and assist in managing team PTO (including alignment, communications, approvals).
• Ensure regular communication flows (1:1 meetings, performance management, feedback loops) and prepare agendas; actively track follow-ups and ensure follow-through on key items.
• Draft, review, or organise key documents, presentations, and communications.
• Manage, co-ordinate & book CEO travel and manage Board logistics including scheduling board meetings and dinners; liaise with board member EAs as required.
• Provide EA support for the Chief Revenue Officer (diary management, travel bookings, team coordination) and ad hoc diary management for the Chief Financial Officer.
• Help coordinate in-person meetings or leadership events, often in collaboration with the COO, and pitch in to help other Leadership Team members as required.
• Oversee day-to-day operations of the Sydney office, including stocking supplies and coordinating facility needs; work with facilities partner Stone and Chalk for onboarding new hires into the office.
• Implement and plan monthly office socials with People Experience Team to drive engagement and wellbeing.
• Act as the go-to contact for employees with office-related needs or questions and provide diary support for CRO/CFTO.

Senior Technical Account Manager

Senior Vice President of Sales

Senior Security Analyst

Executive Administrator