Karat

Product Designer

• Drive major design initiatives that span multiple product areas and significantly impact business outcomes, leading cross-functional teams through complex design challenges.
• Lead and scale our design system, establishing governance, documentation, and adoption processes that ensure consistency and efficiency across all product touchpoints.
• Partner with Product and Engineering leadership to integrate design thinking into organizational strategy and roadmap planning, influencing product decisions at the leadership level.
• Plan and execute strategic user research that informs product direction and business strategy, using data and analytics to measure design impact on business metrics.
• Mentor and develop designers across all levels while leading design critiques and establishing feedback cultures that elevate the entire team.
• Lead cross-functional ideation sessions for complex problems, creating solutions at the intersection of design, business objectives, and technology that advance design-driven initiatives

Lead Product Designer

DevOps Engineer

• Serve as the principal technical advisor to enterprise clients, establishing yourself as the authoritative voice on Karat's solutions and building high-level trust relationships.
• Partner with Software Engineers globally to thoroughly analyze their hiring processes and performance requirements; ensure precise solution alignment and Karat product delivery as the lead technical expert in Customer Operations and GTM.
• Work strategically with the Company's GTM team throughout the entire customer lifecycle, including:
• Presenting Karat's technical solution to prospects as the subject matter expert,
• Architecting and implementing the initial Karat interview framework for each new enterprise client,
• Conducting regular strategic reviews with customers to ensure alignment with business objectives and optimal performance,
• Designing and delivering executive-level training sessions for client stakeholders.
• Analyze complex performance data and calibrate assessment metrics in collaboration with Karat's Content and Data teams; translate findings into actionable strategic recommendations that strengthen client partnerships.
• Drive continuous improvement of the Customer Operations and GTM teams' internal processes by identifying innovative opportunities to deliver additional value to our enterprise clients.

Lead Product Designer

Senior Deployment Engineer (United States)