Kaplan Test Prep

Senior Manager, One-on-One Advising, Innovation & Advising

Kaplan Test Prep

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $64,819 - $162,047 per year

Job Level

Senior

About the role

  • Conduct family consultations to understand educational goals, evaluate student profiles, and recommend tailored admissions consulting programs in order to drive enrollment and revenue growth.
  • Convert prospective families into enrolled programs by delivering compelling program presentations, addressing questions, and guiding decision-making to meet and exceed enrollment targets.
  • Source and qualify new leads through proactive outreach, referrals, and partnerships to expand the pipeline of prospective families and strengthen long-term business growth.
  • Manage the consultation pipeline by scheduling, tracking, and following up with families to ensure consistent conversion rates and optimized sales performance.
  • Maintain accurate records in CRM systems to track family interactions, progress, and outcomes, ensuring visibility into performance metrics and supporting data-driven decision-making.
  • Collaborate with marketing and outreach teams to provide feedback on lead quality, campaign effectiveness, and market trends, ensuring continuous improvement in family acquisition strategies.
  • Deliver limited direct admissions consulting to a small portfolio of families, providing strategic guidance on applications and timelines to demonstrate advising expertise and maintain service excellence.
  • Monitor performance metrics such as conversion rates, consultation volumes, and revenue contribution to evaluate progress against goals and implement adjustments as needed.
  • Provide insights and reporting to leadership on sales performance, lead generation, and family engagement trends to inform business strategy and operational priorities.
  • Uphold Kaplan’s standards of professionalism and integrity by maintaining a student- and family-focused approach that ensures trust, satisfaction, and long-term brand credibility.

Requirements

  • Bachelors in Business, Education, Marketing and/or related field
  • Master's Degree preferred
  • 4+ years of experience in a senior sales, advising, or enrollment management role within the education or related professional services sector
  • Proven ability to design and execute consultative sales strategies that drive measurable revenue growth
  • Experience sourcing and qualifying leads within a high-touch service environment
  • Strong analytical skills with working knowledge of data analysis, CRM platforms, and performance metrics
  • Exceptional communication and interpersonal skills, with the ability to build trust and influence decision-making among families
  • Entrepreneurial mindset with demonstrated ability to operate in a fast-paced, results-oriented environment
  • Strong leadership skills with the ability to balance individual contribution and organizational impact
  • Understanding of K12 and College Admissions Markets a plus.
Benefits
  • Remote work provides a flexible work/life balance
  • Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
  • Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
  • Comprehensive health benefits new hire eligibility starts on day 1 of employment
  • Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
consultative sales strategiesdata analysisperformance metricslead sourcinglead qualificationenrollment managementsales performance trackingCRM systemsadmissions consultingstrategic guidance
Soft Skills
communication skillsinterpersonal skillsanalytical skillstrust buildinginfluence decision-makingentrepreneurial mindsetleadership skillsorganizational impactresults-orientedcustomer focus
Certifications
Bachelor's DegreeMaster's Degree