Client Services Associate
Ogury
Vice President, Client Service – Media
Kantar
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Connecticut, Illinois, Massachusetts, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $122,700 - $204,500 per year
Job Level
Lead
About the role
- Drive the growth and delivery of Kantar’s Media Solutions business by leading a high-performing client service pod
- Ensure excellence in client delivery, collaborating closely with the VP, Agency Group Lead
- Lead and mentor a client service team, ensuring high-quality, timely, and profitable delivery of media solutions to clients
- Oversee a portfolio of accounts and projects, focusing on operational excellence and client satisfaction
- Serve as a subject matter expert in media research and analytics, providing guidance and thought leadership
- Design and implement custom research and analytics projects
- Build strong client relationships, understanding client context to deliver actionable recommendations
- Support business development efforts by participating in major pitches and renewals
Requirements
- 8+ years of custom market research design or media analytics
- Experience commercializing brand consulting and agency services
- Experience creating study designs for strategic research projects
- Demonstrated ability to lead, coach, and develop team members, including 3+ years managing teams
- Strong project management skills
- Experience using research & analytics to inform brand management and marketing strategies
- Excellent communication and presentation skills
- Expertise in translating clients’ business requirements into solutions
- Ability to effectively lead, collaborate, triage and make decisions in a fast-paced environment
- Exceptional listening, written, and verbal communication skills
- Ability to travel as needed
Benefits
- Medical plans with comprehensive, affordable coverage for a range of health services
- Health Savings Account/FSA
- Dental, Vision and benefits to cover unique healthcare needs
- Wellness Program
- 401k with match
- Tuition Reimbursement, Commuter benefits
- Unlimited PTO
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
custom market research designmedia analyticsstudy designproject managementresearch & analyticsbrand managementmarketing strategies
Soft skills
leadershipcoachingteam developmentcommunicationpresentationcollaborationdecision makinglistening
