Kanopi

People Operations

• Coordinate end-to-end employee onboarding and offboarding — tasks, system access, hardware, welcome, and documentation.
• Manage Employment Hero: payroll checks, leave administration, and record accuracy.
• Draft and maintain HR policies, keeping them current with legislative changes (Australia and UK).
• Coordinate performance review cycles and support team rituals and check-ins.
• Track employment legislation changes and flag anything requiring Head of Ops attention.
• Manage job postings across all boards and keep listings current.
• Handle candidate communications — acknowledgements, rejections, and scheduling.
• Run first-pass application screening (including intro calls) against criteria set by the hiring manager.
• Coordinate interview scheduling across multiple interviewers.
• Maintain recruitment pipelines and run fortnightly pipeline catch-ups.
• Liaise with external recruiters and agencies as engaged.
• Follow up on outstanding invoices and debtor communications.
• Track vendor contracts, subscriptions, and renewal dates.
• Coordinate NDA reviews — sending, tracking signatures, and filing.
• Support RFP submissions — deadline tracking, document collation, logistics.
• Provide board meeting logistics support: materials preparation, action register maintenance, and follow-up tracking.
• Proactively identify gaps in internal processes and build solutions — automations, templates, workflows.
• Own and maintain ClickUp task management across ops functions.
• Build and iterate on automation (e.g. onboarding triggers, offboarding checklists, recurring task management).
• Use AI tools and automations to improve efficiency and scale output — we value curiosity and willingness to learn over existing expertise.
• Maintain compliance records and documentation across ISO 27001, CPS230/231, and GDPR.
• Coordinate audit logistics, evidence gathering, and corrective action tracking.
• Support tabletop exercises and incident response testing.
• Keep the sub-processor register and data processing documentation up to date.
• Monitor for regulatory updates (EU GDPR, EDPB, ASIC) and flag relevant changes.
• Coordinate quarterly team meetups (Sydney and Melbourne), Town Halls, and team lunches.
• Manage logistics for offsites, all-hands events, and company gatherings.
• Support employer branding activities — podcast scheduling, awards submissions, industry events.
• Contribute to onboarding experience and new starter culture.
• Manage laptop procurement, asset tracking, and hardware returns — ISO 27001-compliant.
• Administer access cards for Melbourne and Sydney offices.
• Maintain the visitor policy and sign-in system.
• Coordinate onboarding kits and swag.
• Manage office supplies and orders.

People & Operations Lead