Kalitas Construction

Analyst

• You are the trusted point of contact for our clients.
• You understand business, operational, and financial challenges.
• You structure requirements, lead QBRs (Quarterly Business Reviews) and executive follow-ups.
• You monitor customer satisfaction.
• You work closely with the Service Manager and our technical experts to validate service direction.
• You identify opportunities to improve the customer experience, propose projects or solutions, and manage renewals.

Account Manager, Business Analyst – Managed Services