Kalibri Labs

Customer Support

• Kalibri is seeking a proactive and process-minded Customer Support Manager to lead and evolve our support team during a critical period of growth.
• You'll oversee a team of Customer Support Representatives, refine support operations, and drive initiatives that improve response efficiency, automation, and the overall customer experience.
• This is a hands-on leadership role ideal for someone with startup experience, a passion for scaling and building systems, and a desire to build a world-class support function in the hospitality tech space.