Kajabi

Associate Email Deliverability Analyst

Kajabi

full-time

Posted on:

Origin:  • 🇵🇭 Philippines

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Job Level

JuniorMid-Level

About the role

  • Provide world-class strategic deliverability services to Heroes
  • Research and solve delivery and deliverability challenges for Heroes
  • Research and assist Heroes with blocklists, spam traps, and issues with ISPs
  • Help Heroes produce schedules for email warmup and monitor their progress
  • Monitor Hero email metrics and help improve their sending reputations
  • Give specific recommendations and advice to optimize delivery, inbox placement and engagement
  • Use cross-functional relationships with stakeholders to foster continuous improvements to Kajabi email deliverability
  • Report to the Engineering Manager, Email Deliverability and Account Compliance

Requirements

  • 1+ years experience in a customer-facing team
  • Likes the “hands-on” aspect of researching and diagnosing deliverability issues by querying datasets, examining 3rd party insights, and running experiments
  • Familiarity with 3rd party email deliverability tools (Mailgun, MXToolbox, etc.)
  • A basic understanding of authentication protocols (SPF, DKIM, DMARC)
  • An understanding of global privacy and anti-spam laws (GDPR, CASL, CAN-SPAM etc.)
  • Strong empathy for Heroes and passion for revenue and growth