Kafene

Director – Retail Business Development

Kafene

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $115,000 - $155,000 per year

Job Level

Lead

About the role

  • Lead, mentor, and develop a team of 8-10 Business Development Managers focused on small business retail partner acquisition
  • Set clear performance expectations, KPIs, and accountability measures for the team
  • Conduct regular one-on-ones, performance reviews, and provide ongoing coaching
  • Drive team motivation and maintain high performance standards in a fast-paced environment
  • Collaborate with HR on hiring, onboarding, and talent development initiatives
  • Develop and execute comprehensive strategies for small business retail partner acquisition
  • Evaluate the competitive landscape, identify strategic partnership opportunities in SMB sector
  • Establish and maintain relationships with key industry stakeholders and decision-makers
  • Support BDMs in closing high-priority or challenging opportunities
  • Lead presentations and proposals for retail partnerships
  • Monitor individual and team KPIs and expenditures to promote the highest ROI sales activities
  • Manage, update, and maintain the sales pipeline through our CRM
  • Ensure seamless transitions to account management teams
  • Collaborate with cross-functional teams including Marketing, Revenue Operations, and Product
  • Report on team performance, pipeline health, and market insights to sales leadership

Requirements

  • 3+ years of outside sales leadership experience in a high-growth B2B environment, with a track record of managing and scaling multi-rep sales teams
  • 3+ years as a strong individual contributor in an outside B2B sales role — you know what it takes to close because you've done it yourself
  • Experienced leading full-cycle sales teams of 8-10+ field reps, with direct hands-on experience in coaching and performance management
  • A player-coach who gets in the trenches with your team when deals get complicated, while keeping your eye on the bigger picture
  • Someone who holds people accountable with both directness and empathy — you know the difference between a slump and a ceiling, and you coach accordingly
  • A strategic and analytical thinker who can spot growth opportunities and translate them into plans your team can actually execute
  • Ready to lead people who were once your peers, with the maturity to manage that dynamic with confidence and professionalism
  • Comfortable navigating ambiguity and building in fast-moving environments where the playbook is still being written
  • Background in consumer products, financial services, lending, or fintech is a strong plus
  • Excellent communicator — confident in writing, in conversation, and in the room with senior leadership
  • Bachelor's degree preferred, or equivalent professional experience
  • Able and willing to travel 40-50% throughout your assigned SMB region.
Benefits
  • Healthcare: We prioritize your well-being by covering 80% of medical, dental, and vision insurance costs, including coverage for your spouse, children, and other dependents.
  • Retirement Benefits: Begin planning for your future from day one with our 401K plan.
  • Paid Time Off: We understand the importance of work-life balance. That's why we offer flexible paid time off days starting from day one of your employment.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B salessales leadershipperformance managementcoachingstrategic planningpipeline managementKPI monitoringsales strategy developmentaccount managementcompetitive analysis
Soft Skills
team leadershipmotivationcommunicationaccountabilitystrategic thinkinganalytical thinkingempathyadaptabilityprofessionalismcollaboration