K2United

Account Executive – Midwest Region

K2United

full-time

Posted on:

Location Type: Remote

Location: Illinois • Missouri • United States

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Salary

💰 $70,000 - $76,000 per year

About the role

  • Help ensure clients receive timely, thoughtful, and accurate support
  • Support smooth onboarding and ongoing client interactions
  • Maintain accurate client records and documentation that internal teams rely on
  • Identify potential issues early and escalate them appropriately
  • Contribute to consistent execution of Customer Success processes
  • Strengthen collaboration across Customer Success, Sales, and Operations
  • Play a direct role in client satisfaction, retention, and long-term success

Requirements

  • Strong communication skills, both written and verbal
  • High attention to detail and accuracy
  • Ability to manage multiple tasks and priorities effectively
  • Comfort working within defined processes and systems
  • Collaborative mindset and willingness to support team goals
  • Strong sense of ownership and follow-through
  • Ability to learn new tools, systems, and processes quickly
  • Up to 15% travel
  • Preferred (but not required): Experience in Customer Success, sales, education or client-facing roles
  • Familiarity with CRM systems or customer management tools
  • Experience working in a team-oriented, fast-paced environment
Benefits
  • 401(k) plan with employer matching contributions
  • Low-cost, comprehensive medical benefits for employees and their families
  • Flexibility for those needing time off for jury duty, voting, military leave, etc.
  • Wellness stipend program (includes fitness reimbursement program)
  • Tuition stipend
  • Casual dress work environment
  • Technical training and certifications as required
  • Any of our CareerSafe Online training courses for free to employees and their immediate family
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
strong communication skillsattention to detailability to manage multiple taskscollaborative mindsetstrong sense of ownershipability to learn new tools quickly