K2 Insurance Services

Underwriter

• Under the direction of an Underwriter or Senior Underwriting Assistant
• Work to support the Underwriting workflow in the day-to-day servicing and processing of new business and renewal accounts.
• Daily communication with Underwriters and/or Senior Underwriters to ensure that tasks are being completed.
• Assist in audit preparation.
• Responsible for ensuring quality processing throughout the life cycle of a policy while building working relationships with internal and external teams.
• Maintains underwriting files by ensuring all relevant documents are included and appropriately filed/documented within System.
• Develop and maintain a strong working knowledge of underwriting guidelines, coverage forms, enhancements, rating plans and workflow.
• Follows up with Brokers and appropriate departments for outstanding subjectivities, loss run requests, inspections and other documentation as needed.
• Assist in the review of new and renewal submissions to determine if they meet underwriting criteria, and for completeness of documentation.
• Request and review incoming Broker of Record letters, as appropriate.
• Process non-renewals and cancellation letters and endorsements.
• Review, finalize and issue policies.
• Underwrite risks and assist the Underwriting team in accordance with the business plan and within delegated underwriting authority.

Underwriting Assistant

General

• Works with Lead Underwriter to oversee production, underwriting, and profitability of book of business (new business and renewals) as to meet or exceed annual production and profitability targets
• Accountable for reviewing assigned new business submissions to verify that the risk qualifies, that all required underwriting documentation has been obtained, and that appropriate pricing has been determined
• Ability to analyze loss runs and calculate loss ratios
• Will prepare referrals on accounts outside of their authority and send to Lead Underwriter for review and approval for release or submission to Company
• May handle direct referrals to Company, particularly as tenure is attained
• Achieve new business hit ratio and renewal retention goals
• Assist in technical training to new underwriting team members to ensure that all risks conform to AER underwriting guidelines and file documentation requirements
• Coordinate with UW Support to issue error free policies and endorsements
• Review and analyze complex policies
• Participate in new business development in accordance with the Program’s business plan
• Establish and maintain strong relationships with assigned production sources to ensure client retention and foster strategic alliances
• Continue establishing strong Carrier relationships to ensure their confidence in your underwriting skills
• Begin working with Lead Underwriter to participate in enhancing APR’s profile, including participating in broker marketing calls
• Meet performance standards for response time, quoting, binding, issuance, endorsements, and other underwriting level responsibilities
• Work toward becoming a subject matter expert regarding primary and excess private/nonprofit entity coverage and emerging issues in the management liability space

Senior Underwriter

Recruitment

• Administers recruitment and selection activities for assigned programs and positions
• Prepares and posts job announcements and job board postings
• Prepares and administers job-related selection procedures
• Responds to applicant and candidate questions and concerns using applicant tracking system, ADP
• Conduct telephone pre-screenings and interviews
• Helps develop questions to be used for all interview sessions
• Invites applicants and panel members to participate in interviews
• Coordinates or sets up virtual interview meetings
• Counsels current employees and applicants regarding employment opportunities and selection process
• Follows up with candidates and hiring managers to obtain feedback regarding recruiting process
• Ensures candidate activity and status is updated in the applicant tracking system
• Monitors, reviews, and screen applications, resumes and supporting documents received from applicants
• Completes all pre-employment items including but not limited to, background check, reference checks, verification of I9 documentation, payroll paperwork, etc.
• Works with IT on technology access which will encompass both request forms and our ATS system
• Initiates thank you correspondences for applicants not selected for interviews
• Dispositions remaining candidates within the applicant tracking system for every job posting
• Process day to day employee status changes
• Assist HR team with miscellaneous administrative tasks, to include management of personnel files
• Possible occasional travel to team office in Pennsylvania and or San Diego

Recruitment Specialist

• Manage first-party property lawsuits and litigated files from referral through resolution—selecting and directing defense counsel, establishing litigation plans and budgets, monitoring case strategy, and providing settlement authority.
• Manage primarily homeowner first-party property disputes in strict accordance with state-specific insurance regulations and K2 Claims’ Best Practices.
• Respond to and manage appraisal demands, including appointing appraisers, participating in umpire selection, and resolving valuation and scope-of-damage disputes through the appraisal process.
• Drive complex claims toward resolution through negotiation, mediation, arbitration, and appraisal, minimizing exposure and expense.
• Analyze policy coverage and draft detailed reservation of rights and/or coverage declination letters.
• Verify facts of loss by obtaining statements, analyzing documents, and evaluating damages.
• Prepare comprehensive reports for senior management and clients regarding claim status, recommended reserves, and strategic plans of action.
• Effectively negotiate settlements within assigned authority.
• Where applicable, analyze liability exposure, evaluate risk transfer options, and determine insurance priority.
• Identify and refer appropriate claims to subrogation or the Special Investigation Unit (SIU).

Litigation Specialist

Claims Specialist

• Adjudicate claims from initial intake to final settlement
• Handle claims pursuant to state specific insurance regulations along with K2 Claims’ Best Practices
• Provide excellent customer service to all stakeholders
• Respond to claim calls, emails, and requests from agents
• Work closely with partners to complete coverage evaluations
• Review and negotiate emergency service estimates with vendors
• Evaluate subrogation/salvage opportunities

Underwriting Assistant

Senior Underwriter

Recruitment Specialist

Litigation Specialist

Senior Property Claims Examiner