K2 Corporate Mobility

Relocation Manager

K2 Corporate Mobility

full-time

Posted on:

Location Type: Hybrid

Location: Houston • Texas • United States

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About the role

  • As a Relocation Manager, you will be responsible for managing the door-to-door shipping and relocation services for corporate assignees.
  • Develop a relationship with K2 Corporate Mobility’s clients, proactively managing their relocations in a fast-paced environment.
  • Act as a point of contact for both assignees and K2’s clients.
  • Manage and be a point of contact for assignees throughout their relocation process for corporate accounts across various services.
  • Implement and adhere to clearly defined processes to ensure consistency in services globally.
  • Manage and continually update data as needed within Ascent throughout the process of services to ensure the most accurate information is available for reporting.
  • Research, communicate, and ensure that customs requirements and restrictions are adhered to for international relocations.
  • Coordinate and manage third party partners - reserve, book, and audit services provided by the partners.
  • Approve vendor invoices within Access Workspace Portal.
  • Prepare reports and worksheets for clients and colleagues.
  • Provide vacation coverage for colleagues and take on additional clients as needed.

Requirements

  • Bachelor’s degree preferred or some schooling and equivalent experience would be advantageous
  • Additional language skills would be advantageous
  • Prior experience within the household goods or relocation management industry is preferred
  • Excellent written and verbal communication skills
  • Self-confident and motivated, works on own initiative and as a part of the team
  • Ability to display confidence and professionalism in client interactions including meetings and presentations when required
  • Knowledgeable in Microsoft Office products
  • Organizing and prioritizing daily/weekly tasks
  • Attention to detail and accuracy
  • ‘Can do’ attitude and ability to learn quickly
  • Building and developing working relationships with key partners and with K2 colleagues
  • Ability to maintain confidentiality of company and client information
  • Ability to resolve escalations yielding in high quality outcomes
  • Excellent project management skills
  • Demonstrate company acumen
  • Ability to remain in a stationary position, often sitting for prolonged periods.
  • Domestic and/or global travel when required.
Benefits
  • Continued education via Eloomi and refresher training
  • Comply with information security regulations, principles and obligations in line with ISO, with emphasis on continued learning as technology changes.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementdata managementcustoms compliancevendor managementreport preparationrelocation managementshipping serviceshousehold goods managementMicrosoft Office
Soft Skills
communication skillsself-motivationteam collaborationattention to detailorganizational skillsproblem-solvingrelationship buildingprofessionalismconfidentialityinitiative