
Solution Consultant, L2
Körber
full-time
Posted on:
Location Type: Hybrid
Location: Pittsburgh • Pennsylvania • United States
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About the role
- Participate in learning processes to understand customer warehouse workflows, operational processes, and system requirements at customer sites
- Attend customer workshops and training sessions to understand, gather, and test business and functional requirements
- Test and validate customer requirements to ensure alignment with WMS capabilities
- Assist in translating business requirements into technical design documentation using Microsoft Visio, Word, and Excel
- Participate in daily sessions with teams to test and troubleshoot changes in the customer warehouse site per designs and workshops
- Participate in performing customer demos of changes and enhancements within the customer warehouse
- Support implementation of solutions at customer warehouse sites
- Build and maintain professional relationships with our customers through effective communication and reliable project delivery
- Assist in training warehouse end-users
- Follows all standard operating procedures and safety requirements when working in warehouse environments, including required PPE and incident or near-miss reporting
- Ability to travel up to 50%
Requirements
- Bachelor's or associate's degree in supply chain, information systems, or a related field
- Experience working with Warehouse Management System implementations is preferred
- Experience working with customers and stakeholders to build professional relationships, resolve issues collaboratively, and deliver desired outcomes
- Ability to prioritize and execute tasks effectively in fast-paced, high-pressure project environments and deliver results to meet timelines
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
- Basic understanding of WMS or enterprise software implementation processes, preferred
- Familiarity with warehouse operations including inventory management, receiving, picking, and shipping processes, preferred
- Adaptability and eagerness to learn new technologies and processes
- Proven analytical and problem-solving abilities with strong attention to detail
- Strong written, oral, and interpersonal communication skills
- Ability to communicate effectively with customers, and team members at all levels
- Ability to work both independently and in a team-oriented, collaborative environment
- Ability to stand, walk, and reach frequently; lift up to 25 lbs. occasionally; requires depth perception, color vision, and use of both hands and legs.
- Ability to work in lab and test environments with exposure to noise, machinery with moving parts, and electrical equipment.
- Ability to wear required PPE including eye protection, hearing protection, and safety footwear as needed.
Benefits
- Paid parental leave
- Flexible time off
- 8 paid holidays
- Medical, dental, and vision insurance plans with FSA or HSA options
- 401(k) plan with a company match up to six percent
- Company-paid vision insurance, short and long-term disability and basic life insurance plans
- Educational and employee assistance programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Warehouse Management SystemMicrosoft VisioMicrosoft WordMicrosoft ExcelMicrosoft PowerPointinventory managementreceiving processespicking processesshipping processesenterprise software implementation
Soft Skills
effective communicationproblem-solvinganalytical skillsattention to detailadaptabilitycollaborationrelationship buildingtime managementindependenceteamwork
Certifications
Bachelor's degreeAssociate's degree