KÖNIG GmbH & Co KG

Customer Service Representative, SCM

KÖNIG GmbH & Co KG

full-time

Posted on:

Location Type: Office

Location: Gaggenau • Germany

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Tech Stack

ERP

About the role

  • Responsibility for a defined range of parts and customer support throughout the entire order process with the goal of on-time delivery
  • Production monitoring across multiple process stages, taking inventory levels, delivery times and lead times into account
  • Processing customer call-offs/releases
  • Ensuring timely and quantity-accurate material availability in production
  • Conducting feasibility analyses when customers request schedule changes or increases in call-off quantities
  • Monitoring subcontracted manufacturing for on-time and quantity-accurate supply
  • Close cooperation and coordination with Production, Logistics and Purchasing

Requirements

  • Completed technical or commercial (business) vocational training
  • Several years of professional experience in scheduling/production control within a manufacturing company
  • Confident handling of deadlines and ensuring compliance even during peak order periods
  • Very good command of MS Office applications and ERP systems
  • Independent and reliable working style with a high level of commitment
  • Quick comprehension and strong communication skills
  • Very good German language skills
  • Good English language skills
Benefits
  • Professional experience
  • Technical or commercial (business) education
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
schedulingproduction controlfeasibility analysisinventory managementorder processing
Soft Skills
communication skillsindependent workingreliable working stylecommitmenthandling deadlines
Certifications
technical vocational trainingcommercial vocational training