K&N Engineering

Operations

• Partner with sales leadership to develop and execute go-to-market strategies, territory planning, and resource allocation.
• Support quarterly sales planning, including goal setting, compensation modeling & planning, and forecasting processes.
• Collaborate with the Sr. Director of Sales & Business Development to identify growth opportunities and operational improvements through analysis of sales data and performance metrics.
• Own the end-to-end Go-To-Market & sales process framework, ensuring efficiency, consistency, and scalability.
• Develop and maintain sales dashboards, KPIs, and analytics to monitor performance across regions, teams, and products.
• Lead the forecasting process to deliver accurate and actionable revenue projections.
• Provide insights into sales performance trends, pipeline health, to inform leadership decisions.
• Collaborate with marketing, finance, and product teams to align sales initiatives with business objectives.
• Evaluate and implement tools, systems, and automation to streamline workflows and improve productivity.
• Lead and mentor a high-performing sales operations team.

Director, Sales Operations

Business Development Rep

• Lead and develop the National Retail and Distributor Senior Channel Managers.
• Deliver annual and long-range revenue targets across national retail chains and major distributors.
• Drive store count expansion, shelf linear growth, and in-store product placement gains across all product categories.
• Utilize POS insights and analytics to strengthen category performance and SKU productivity.
• Oversee line reviews, promotional planning, quarterly business reviews and annual joint business planning with all top accounts.
• Develop a multi-year BD roadmap aligned with corporate growth priorities.
• Identify and pursue new retail partners and emerging adjacent channels (powersports, farm & ranch, off-road, etc.).
• Lead new product placement strategy within existing accounts to unlock new buys, adjacencies, and categories.
• Create business cases and financial models for new channel entries and expansion opportunities.
• Accelerate speed-to-market for emerging categories through collaboration with Product, Marketing, and Demand Planning.
• Support commercialization of new and emerging product lines to broaden retailer category penetration.
• Monitor industry trends, competitive shifts, and consumer demand patterns to inform channel strategy.
• Ensure clean transition of BD opportunities into forecasting, inventory planning, and retail execution models.

Senior Director, Sales and Business Development

Technical Project Manager

• Oversee and manage 3-5+ projects from inception to completion with minimal oversight
• Independently communicates, manages and prioritizes design team deadlines to ensure schedule alignment
• Work with the engineering, manufacturing quality and purchasing teams to achieve the timing and deliverables of projects
• Work with Purchasing to plan/order components and raw materials based on project timelines
• Complete PPAP documentation for all OEM customers
• Create project plans and timelines as needed including length of programs and estimated volumes
• Closely monitor project progress and adjust as needed to ensure the overall goal stays on track
• Provide technical support and guidance to other team members, customers and suppliers
• Brings opportunities to optimize BOM and Development cost targets

Senior Engineering Project Manager – OEM

Customer Support

• Coach, mentor, and provide regular feedback to Customer Service Agents
• Monitor call and email quality, identify areas of growth
• Provide leadership and oversight of day-to-day operations in the call center
• Manage agent schedules and queue coverage to meet customer demand
• Review and support team members to make sure performance aligns with KPIs
• Serve as the primary point of escalation for complex customer concerns
• Create a team environment where people feel supported and connected
• Work with team members to provide active support for calls and emails as needed

Director, Sales Operations

Senior Director, Sales and Business Development

Senior Engineering Project Manager – OEM

Customer Support Supervisor