Küchenheld

Call Center Representative

• Leadership, motivation and development of the Pre-Sales team
• No cold calling!
• Ensuring the qualified handling of incoming inquiries
• Organizing and managing appointment scheduling for kitchen consultants
• Analyzing KPIs and optimizing processes and call scripts
• Collaborating with Sales, Marketing and Executive Management to drive continuous improvement

Team Lead Pre-Sales, Inbound Call Center

Sales Development Rep

• Lead, motivate and develop the pre-sales team
• Ensure the qualified handling of incoming inquiries
• Organize and manage appointment scheduling for kitchen consultants
• Analyze KPIs and optimize processes and sales scripts
• Collaborate with Sales, Marketing and Executive Management for continuous improvement

Team Lead Pre-Sales, Inbound Call Center

Team Lead Pre-Sales / Sales Development