JVCKENWOOD

Administration

• Order Processing: Receiving, reviewing for accuracy and completeness (e.g., pricing, product details, shipping information), and entering customer orders into an Enterprise Resource Planning (ERP) or order management system.
• Coordination and Communication: Acting as the primary point of contact for customers, sales teams, and other internal departments to provide updates, resolve issues, and ensure a smooth workflow.
• Order Tracking and Logistics: Monitoring the status of orders throughout the fulfillment process, tracking shipments, coordinating with carriers, and providing delivery information to customers.
• Documentation and Record Keeping: Ensuring all order documentation (e.g., purchase orders, invoices, shipping documents) is complete, accurate, and properly filed.
• Problem Resolution: Proactively identifying and resolving discrepancies or problems related to orders, pricing, inventory issues, or shipping delays.
• Invoicing and Payments: Working with the finance/accounts receivable department to ensure accurate invoicing and processing of payments.
• Inventory Monitoring: Collaborating with the warehouse or inventory teams to verify product availability and manage stock levels to meet demand.

Order Administration – Part Time