Justlife (previously Justmop)

Operations

• drive fulfillment rate up by closing supply-demand gaps before they cost us a booking
• keep professional utilization healthy and reduce unfulfillment week over week
• resolve customer issues with empathy and speed so satisfaction scores keep rising
• own clean, accurate reporting on utilization, unfulfillment, and quality so the team decides on facts, not guesses
• run outbound calls to quality-grading standards and contribute to projects that make the operation faster and better

KSA Operations Executive