Justlife (previously Justmop)

QA Engineer

• Conduct manual testing on the engineering team deliverables
• Support test automation engineers to enhance test coverage and reduce manual workload, when necessary
• Collaborate with the engineering team to identify and address issues during development and testing phases
• Design, execute, and maintain test cases, scenarios, and scripts
• Report and track bugs, ensuring issues are resolved promptly
• Ensure testing processes align with the team’s quality standards and best practices
• Perform regression testing to verify the stability of the system after updates
• Analyze and communicate testing results, providing insights for improvement
• Work closely with cross-functional teams to support end-to-end testing
• Test and validate backend system functionalities with a focus on PHP and Java environments
• Review and update testing documentation to ensure accuracy and completeness
• Manage and prioritize tasks to meet established SLAs and project deadlines
• Proactively identify areas of improvement in testing processes and recommend solutions
• Support and guide team members in understanding and implementing QA practices

Junior QA Engineer

Full-stack Engineer

• Lead and inspire a distributed backend engineering team, setting clear goals and driving execution
• Translate business needs into a quarterly roadmap, ensuring estimates and architecture are aligned
• Delegate smartly to balance workload while maintaining roadmap momentum and addressing technical debt
• Participate hands-on in architectural discussions and collaborate closely with Product to design and ship features
• Review code, provide feedback, and ensure engineering quality
• Own complex, high-priority technical implementations
• Oversee release and deployment processes to ensure stability and smooth rollouts
• Monitor recurring issues, identify root causes, and reduce errors over time
• Run meaningful 1:1s for mentoring, coaching, and career development of engineers
• Collaborate across Product, QA, and other teams to deliver scalable, reliable solutions
• Communicate clearly and transparently with stakeholders and foster a motivated, collaborative team culture

Software Engineering Team Leader

• Lead and inspire a distributed backend engineering team, setting clear goals and driving execution
• Translate business needs into a quarterly roadmap, ensuring estimates and architecture are aligned
• Delegate smartly — balancing workload across the team while keeping momentum on roadmap and technical debt
• Be hands-on in architectural discussions and collaborate closely with Product to design and ship new features
• Review code, provide feedback, and ensure engineering quality is never compromised
• Own complex, high-priority technical implementations that can’t be delegated
• Oversee release and deployment processes, ensuring stability and smooth rollouts
• Keep an eye on recurring issues, identify root causes, and reduce errors over time
• Run meaningful 1:1s — mentoring, coaching, and helping engineers grow in their careers
• Collaborate across Product, QA, and other teams to deliver scalable, reliable solutions
• Communicate clearly and transparently with stakeholders to ensure alignment and trust
• Foster a motivated, collaborative team culture where people do their best work

• Lead and inspire a distributed backend engineering team, setting clear goals and driving execution
• Translate business needs into a quarterly roadmap, ensuring estimates and architecture are aligned
• Delegate smartly — balance workload across the team while keeping momentum on roadmap and technical debt
• Be hands-on in architectural discussions and collaborate closely with Product to design and ship new features
• Set the bar high: review code, provide feedback, and ensure engineering quality is never compromised
• Own complex, high-priority technical implementations that can’t be delegated
• Oversee release and deployment processes, ensuring stability and smooth rollouts
• Keep an eye on recurring issues, identify root causes, and reduce errors over time
• Run meaningful 1:1s — mentoring, coaching, and helping engineers grow in their careers
• Collaborate across Product, QA, and other teams to deliver scalable, reliable solutions
• Communicate clearly and transparently with stakeholders to ensure alignment and trust
• Foster a motivated, collaborative team culture where people do their best work

Engineering Team Leader

• Lead and inspire a distributed backend engineering team, setting clear goals and driving execution
• Translate business needs into a quarterly roadmap, ensuring estimates and architecture are aligned
• Delegate smartly — balance workload across the team while keeping momentum on roadmap and technical debt
• Be hands-on in architectural discussions and collaborate closely with Product to design and ship new features
• Review code, provide feedback, and ensure engineering quality is never compromised
• Own complex, high-priority technical implementations that can’t be delegated
• Oversee release and deployment processes, ensuring stability and smooth rollouts
• Monitor recurring issues, identify root causes, and reduce errors over time
• Run meaningful 1:1s — mentoring, coaching, and helping engineers grow in their careers
• Collaborate across Product, QA, and other teams to deliver scalable, reliable solutions
• Communicate clearly and transparently with stakeholders to ensure alignment and trust
• Foster a motivated, collaborative team culture where people do their best work

• Lead and inspire a distributed backend engineering team, setting clear goals and driving execution Translate business needs into a quarterly roadmap, ensuring estimates and architecture are aligned Delegate smartly — balancing workload across the team while keeping momentum on roadmap and technical debt Be hands-on in architectural discussions and collaborate closely with Product to design and ship new features Set the bar high: review code, provide feedback, and ensure engineering quality is never compromised Own complex, high-priority technical implementations that can’t be delegated Oversee release and deployment processes, ensuring stability and smooth rollouts Keep an eye on recurring issues, identify root causes, and reduce errors over time Run meaningful 1:1s — mentoring, coaching, and helping engineers grow in their careers Collaborate across Product, QA, and other teams to deliver scalable, reliable solutions Communicate clearly and transparently with stakeholders to ensure alignment and trust Foster a motivated, collaborative team culture where people do their best work

Operations

• Respond to partner-raised operational tickets quickly and accurately during working hours
• Call customers to follow up on open issues and ensure timely resolutions
• Create and manage new customer packages with accuracy and attention to detail
• Resolve real-time customer and partner complaints with empathy and efficiency
• Coordinate with the operations team to balance workload and support smooth daily execution
• Collaborate with customer support and partner management teams when needed to deliver seamless service
• Maintain accurate records and updates across operational tools and systems
• Contribute to team discussions and share ideas to improve processes and service quality

Operations Specialist

• Support the KSA Exclusive Operations team by executing daily operational processes with accuracy and speed
• Handle customer interactions with empathy and professionalism, aiming to improve the overall customer experience
• Monitor and increase fulfillment rates by identifying gaps and taking proactive actions
• Track and report performance metrics such as utilization and unfulfillment, ensuring data accuracy
• Conduct outbound calls when required, following quality grading standards
• Contribute to special projects that improve efficiency and customer satisfaction
• Collaborate closely with your immediate team and team leader, keeping communication clear and timely

Operations Executive

• Conduct manual testing on engineering team deliverables
• Support test automation engineers to enhance test coverage and reduce manual workload when necessary
• Collaborate with the engineering team to identify and address issues during development and testing phases
• Design, execute, and maintain test cases, scenarios, and scripts
• Report and track bugs, ensuring issues are resolved promptly
• Ensure testing processes align with the team’s quality standards and best practices
• Perform regression testing to verify system stability after updates
• Analyze and communicate testing results, providing insights for improvement
• Work closely with cross-functional teams to support end-to-end testing
• Test and validate backend system functionalities with a focus on PHP and Java environments
• Review and update testing documentation to ensure accuracy and completeness
• Manage and prioritize tasks to meet established SLAs and project deadlines
• Proactively identify areas of improvement in testing processes and recommend solutions
• Support and guide team members in understanding and implementing QA practices