Juno Veterinary

Technician

• Collaborate with a team of skilled and passionate virtual RVTs to support our Members and team members in providing the Juno standard of care.
• Engaging with Juno Veterinary Members through text-based chat and phone.
• Address member concerns regarding the health and well-being of their animals, including both general queries and those directly related to Juno Veterinary clinic encounters.
• Reviewing patient medical records before and during interactions to quickly gain relative medical history.
• Utilizing your veterinary medical knowledge to accurately triage and make recommendations based on patient needs.
• Recording accurate medical records utilizing appropriate veterinary terminology to include documenting client communications.
• Collect, review and input medical records from referring animal hospitals.
• Deliver a world class client experience by conveying compassion and genuine care over chat, phone or video communication.
• Grow and thrive in a positive, inclusive environment of continuous learning and excellence in care.
• Implement the company's culture vision by encouraging flexible scheduling, self-compassion, work-life balance and blame and judgment free environment.

Virtual Registered Veterinary Technician