Virtual Registered Veterinary Technician

Juno Veterinary

Remote Veterinary Technician engaging with clients and providing veterinary care advice through chat and phone. Collaborating with team members and ensuring high-quality care for pets.

Posted 7/23/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-Level💰 $27 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in veterinary care with a focus on triage and client communication, utilizing a valid Veterinary Technician License. Proficient in managing multiple communication platforms while delivering compassionate support to members.

Highest-signal resume keywords

Veterinary Technician License (RVT, LVT)Triage ExperienceExceptional Communication SkillsMulti-Tasking Across Communication PlatformsInterest in Emerging Technology and AI

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Compassionate Client InteractionTeam CollaborationContinuous Learning

Certifications & Qualifications

Veterinary Technician License (RVT, LVT)

Industry Keywords

Veterinary CarePatient Medical RecordsClient ExperienceAnimal HealthText-Based ChatPhone CommunicationCross Functional Teams

About the role

Key responsibilities & impact

Collaborate with a team of skilled and passionate virtual RVTs to support our Members and team members in providing the Juno standard of care.
Engaging with Juno Veterinary Members through text-based chat and phone.
Address member concerns regarding the health and well-being of their animals, including both general queries and those directly related to Juno Veterinary clinic encounters.
Reviewing patient medical records before and during interactions to quickly gain relative medical history.
Utilizing your veterinary medical knowledge to accurately triage and make recommendations based on patient needs.
Recording accurate medical records utilizing appropriate veterinary terminology to include documenting client communications.
Collect, review and input medical records from referring animal hospitals.
Deliver a world class client experience by conveying compassion and genuine care over chat, phone or video communication.
Grow and thrive in a positive, inclusive environment of continuous learning and excellence in care.
Implement the company's culture vision by encouraging flexible scheduling, self-compassion, work-life balance and blame and judgment free environment.

Requirements

What you’ll need

A valid Veterinary Technician License (RVT, LVT) in Ontario and/or British Columbia
2+ years as an RVT with triage experience
A strong interest in emerging technology, AI and enjoyment in learning new operating systems/platforms
Exceptional communication skills: our vRTS spend a lot of their days interacting with, educating and supporting members - this is a core focus of the role
Proficiency in multi-tasking across many communication platforms
You thrive in a steady work environment (slow days are not your thing)
The ability to communicate well with cross functional teams and members (we have team members across 7 locations and 2 provinces/time zones, 10,000+ members and growing)

Benefits

Comp & perks

Full benefits package including access to mental health support, continuing education, and mentorship opportunities
A collaborative team who has your back and will welcome you as part of the pack
Time for you and your loved ones: great PTO, discounted Juno Vet services for pets
An opportunity to make a positive impact for those around you