Juniper Square

Manager, Fund Administration – Instructional Design and Enablement

Juniper Square

full-time

Posted on:

Location Type: Remote

Location: California • New York • United States

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Salary

💰 $119,000 - $148,000 per year

About the role

  • Own the overall enablement content architecture, defining how learning content is structured, modularized, governed, and scaled across programs to ensure consistency, reuse, and long-term maintainability.
  • Lead the design and maintenance of modular, reusable enablement content that supports onboarding, product rollout, and ongoing learning
  • Ensure learning experiences are clear, engaging, interactive, and easy to maintain
  • Apply instructional design best practices and content standards across programs
  • Partner with SMEs, Product, and Operations leaders to understand enablement needs
  • Lead structured discovery sessions to translate business and product requirements into effective learning solutions
  • Manage stakeholder expectations, timelines, and scope for enablement initiatives
  • Execute against the enablement roadmap in alignment with product release schedules and organizational priorities
  • Manage multiple concurrent enablement projects, ensuring quality and on-time delivery
  • Identify risks, dependencies, and resource constraints and escalate as needed
  • Manage and develop a distributed instructional design team across North America and India
  • Provide coaching, feedback, and performance management
  • Support workload planning, prioritization, and day-to-day team execution
  • Use AI tools to accelerate content creation, iteration, and maintenance
  • Apply best practices for responsible AI use in learning design
  • Continuously improve team efficiency through tools, templates, and process improvements
  • Collaborate with Product and Customer Education teams to support enablement for new releases
  • Ensure enablement deliverables are aligned with broader learning and product initiatives
  • Participate in cross-functional planning and execution forums as needed

Requirements

  • 6–8 years of experience in instructional design, learning & development, or enablement
  • 2+ years of people management or team leadership experience
  • Proven experience designing modular, scalable learning programs
  • Strong project management and organizational skills
  • Experience working with SMEs and cross-functional stakeholders
  • Comfort working with distributed or global teams
  • Experience using AI tools to support content development
  • Experience working with subject matter experts and translating technical content into engaging elearning materials.
  • Creative mindset with a keen eye for visual design and user experience.
  • Familiarity with SCORM, xAPI and other elearning standards is a plus.
  • Portfolio showcasing examples of elearning projects and design work.
Benefits
  • Health, dental, and vision care for you and your family
  • Life insurance
  • Mental wellness coverage
  • Fertility and growing family support
  • Flex Time Off in addition to company paid holidays
  • Paid family leave, medical leave, and bereavement leave policies
  • Retirement saving plans
  • Allowance to customize your work and technology setup at home
  • Annual professional development stipend
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
instructional designlearning & developmentmodular learning programsproject managementcontent developmentelearning materialsvisual designuser experienceSCORMxAPI
Soft Skills
team leadershiporganizational skillscollaborationcoachingfeedbackperformance managementcreativityproblem-solvingstakeholder managementcommunication