Junior Library Guild

Account Manager

• Manage and track all signed media and event contracts
• Maintain accurate CRM records, including opportunities, contacts, and account details
• Generate weekly and monthly sales reports and performance metrics
• Coordinate inventory and availability across digital products (newsletters, website, blogs, etc.)
• Convert proposals into booked business and ensure proper documentation and accuracy
• Maintain and update sales materials, media kits, and promotional documents
• Support data entry, reporting, and general sales operations
• Assist with list management and other data-related projects
• Serve as a point of contact for select smaller accounts
• Respond to inbound advertising and event inquiries
• Assist with client communication, follow-ups, and campaign coordination
• Support upsell and renewal opportunities where appropriate
• Liaise between sales, marketing, and production teams
• Coordinate materials and requests with design and marketing teams
• Ensure accuracy and consistency across all client-facing materials
• Maintain organized sales materials, media kits, and documentation
• Assist with outreach and prospecting efforts as needed
• Provide ad hoc support to improve team efficiency and workflows
• Compile and analyze website and campaign performance data
• Create monthly digital performance reports (PowerPoint/Excel)
• Provide accurate and timely reporting on sales activity and initiatives
• Draft and manage outbound sales communications, including email outreach, follow-ups, and client letters
• Execute and optimize CRM-based communication sequences (email campaigns, drip campaigns, and follow-ups)
• Track engagement metrics such as opens, clicks, and downloads to identify qualified leads
• Coordinate follow-up activities for the sales team based on prospect engagement
• Maintain accurate contact records and activity tracking within the CRM
• Support lead nurturing efforts to drive future sales conversations

Sales & Account Coordinator – Ad Sales