Jumio Corporation

Senior Director, Account Management

Jumio Corporation

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

SFDC

About the role

  • Manage regional account management team, including overseeing the hiring, onboarding, and continued training & development of said Account Management team
  • Works with the Global VP to uncover and create strategic business development opportunities; defining project approaches, crafting pitch presentations and planning out project staffing and resource allocations.
  • Participate and lead the hiring for regions managed as well as assisting in the hiring of, and tasks surrounding vetting candidates for open Account Management positions.
  • Proactively provide mentorship to senior and junior team members with best practices to strengthen overall team performance and delivery.
  • Strategize long-term account planning, growth and success for strategic accounts in regions.
  • Execute, monitor and refine reporting to represent account progress, opportunities, and adoption.
  • Mitigate account attrition by proactively identifying at-risk accounts and developing a closed loop strategy via Salesforce.com and finding a model that replaces what was provided via Gainsight and will now be supported out of SFDC.
  • Identify new business initiatives with the account team to generate sales opportunities.
  • Creates and presents integrated marketing plans that leverage creative as a critical performance driver
  • Drives improvement of current processes or introduces new approaches that will contribute to company and client success
  • Collaborate effectively with Product and Engineering teams to ensure accurate information about product roadmaps and offerings is proactively shared with these accounts, and to ensure effective tracking of client-driven feature enhancement requests and bugs.

Requirements

  • 5+ years of experience managing sales teams
  • Proven experience achieving $50M+ ARR within existing customers
  • Ability to control and negotiate Enterprise deals $5M+ ACV
  • A track record of building relationships across MidMarket and Enterprise Accounts at the C-Level
  • The ability and desire to build a successful team through data driven performance management
  • A talent for cross division collaboration, gaining consensus and delivering the prioritised needs of our customers
  • Substantial professional experience selling value-add software solutions
  • Excellent ability to identify and articulate value to customers through written and verbal communication
  • Prospecting skills and experience of prioritizing potential clients
  • Proven negotiation and closing skills
  • Forecasting and financial planning and strategy skills
  • Proficiency in CRM - SFDC preferable.
Benefits
  • Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementbusiness developmentsales managementnegotiationforecastingfinancial planningperformance managementprospectingvalue-add software solutionsstrategic account planning
Soft Skills
mentorshipcollaborationcommunicationrelationship buildingteam buildingdata-driven decision makingproblem-solvingstrategic thinkingconsensus buildingpresentation skills