Junior Community Manager
Talent Heroes
Community Manager
Judge.me
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £60,000 - £70,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Spark
About the role
- Define and launch Judge.me’s first community strategy: from identifying where merchants naturally hang out (Slack, Reddit, Discord, Facebook, etc.) to building the right space for them to connect.
- Be a builder: set up and grow our own community hub, shape its tone and culture, and create programmes that make members want to return.
- Join and participate in external conversations: represent Judge.me in communities where eCommerce merchants already spend time (LinkedIn, Reddit, forums, etc.), adding value and building trust.
- Work with our team to run real-world initiatives such as local meetups or virtual sessions that bring our merchants together.
- Collaborate cross-functionally with Marketing, Customer Support, and Product to surface customer insights, close feedback loops, and inform decisions.
- Track and report key community metrics such as engagement, sentiment, growth.
Requirements
- At least 5 years of experience in community management or engagement, with a proven record of building or significantly contributing to an online community.
- A natural ability to connect with people and spark conversations that bring others in.
- You dream big and find real satisfaction in bringing ideas to life - turning a vision for community into something real, vibrant, and meaningful.
- Curiosity and empathy - you genuinely want to understand merchants’ needs and help them get more value from Judge.me.
- Comfort with data - you can track what’s working, spot opportunities, and adjust your approach.
- Have organised online or local events.
- Excellent written communication and cultural awareness across global audiences.
Benefits
- 30 days holiday + bank holidays
- Private health insurance (Vitality)
- Brand new Macbook, access to equipment as required
- Financial Wellbeing + Salary Sacrifice Pension via Mintago
- Hybrid setup: 2 office days (Tues/Thurs), 3 remote
- No overtime culture
- Casual dress code
- Work from Anywhere (4 weeks per year)
- Weekly team meals
- Quarterly events
- Perks at Work Account
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
community managementdata trackingevent organizationcustomer insightsfeedback loops
Soft skills
communicationempathycuriosityrelationship buildingcreativity