Judge.me

Community Manager

• Define and launch Judge.me’s first community strategy: from identifying where merchants naturally hang out (Slack, Reddit, Discord, Facebook, etc.) to building the right space for them to connect.
• Be a builder: set up and grow our own community hub, shape its tone and culture, and create programmes that make members want to return.
• Join and participate in external conversations: represent Judge.me in communities where eCommerce merchants already spend time (LinkedIn, Reddit, forums, etc.), adding value and building trust.
• Work with our team to run real-world initiatives such as local meetups or virtual sessions that bring our merchants together.
• Collaborate cross-functionally with Marketing, Customer Support, and Product to surface customer insights, close feedback loops, and inform decisions.
• Track and report key community metrics such as engagement, sentiment, growth.