JT Group Limited

Security Analyst

• Support the implementation and operation of the information security tools and processes used to support the group security strategy.
• Lead on the investigation, analysis, and response to security related incidents and events.
• Serve as the Security subject matter expert on projects and provide technical expertise to influence design
• Support change governance to ensure new products and services are developed with the necessary level of security.
• Lead the development and running of security incident response and escalation processes.
• Perform regular threat hunts for the identification of weaknesses within JTs infrastructure and work with colleagues to ensure appropriate mitigation is in place.
• Support the Security Manager to ensure that appropriate frameworks are managed and implemented.
• Stay on top of changes within the security and telecommunications industry, including day to day threat feeds as it relates to the impact of CIA within
• Work alongside expert third parties such as security advisors and partners
• Contribute to the Business Continuity Management (BCM) programme and to the Disaster Recovery (DR) programme.

Senior Security Analyst

Business Analyst

• - The Lead BA will act as lead internal consultant / principal BA, working closely with the Strategy & Architecture function to shape and manage inbound flow, embedding change management practices and supporting successful change adoption across projects and initiatives.
• - Collaborate with Business Owners and the Change Team to ensure seamless transition from delivery and to align on change impacts and readiness.
• - Demonstrate an in-depth understanding of the business strategy, processes, roadmaps (Technology & Product primarily) and the context within which they apply, with a particular focus on telecommunications products, services and regulatory context
• - Identify improvement opportunities by connecting insights across business domains, systems, customer journeys and apply data-driven analysis to inform decision-making to enable the benefit realisation
• - Stay abreast of emerging data trends and tools (e.g. AI, predictive analytics, data visualisation) and apply them to enhance business analysis outcomes.
• - Facilitates benefits realisation tracking for change initiatives, ensuring that intended business outcomes are defined, measured, and reported to appropriate governance forum.
• - Key interface to industry bodies/forums (TM Forum, BCS).
• - Management and Development of the JT BA Service framework, including the integration of change management tools and practices.
• - Advise and influence throughout the business change lifecycle, ensuring that change initiatives are aligned with the strategy and enterprise architecture.
• - Writing and presenting fluently and persuasively on all aspects of business analysis work and change management, while communicating effectively with staff at all levels and with external audiences in both public and organisational forums to ensure successful outcomes.

Lead Business Analyst – Change Champion

Procurement

• Support the smooth day-to-day running of Guernsey operations as a Procurement and Logistics Officer (20hr per week)
• Coordinate the flow of goods and services within the Procurement and Logistics team
• Manage inventory levels and place orders to ensure accuracy and timely delivery
• Liaise with vendors/partners and track deliveries, engaging with suppliers to meet quality standards
• Identify, evaluate, and negotiate with suppliers to secure favourable terms, pricing, and contractual agreements
• Support contract negotiations with suppliers and ensure terms meet organisational requirements
• Coordinate transportation and distribution of goods, collaborating with shipping companies
• Monitor and manage inventory to optimise stock levels and prevent stockouts or overstock
• Identify and mitigate potential risks in the supply chain and maintain accurate procurement records
• Ensure compliance with regulations, policies and procedures and seek cost reduction/process improvements

Procurement and Logistics Officer

Customer Support

• Provide 1st line customer support by investigating and resolving land line faults, mobile service queries and billing enquiries
• Co-ordinate and administer all new orders and faults
• Monitor progress and offer customers up to date information
• Establish and maintain knowledge and technical expertise on Company products and services
• Receive and deal effectively with customer feedback
• Be the first point of contact and make impactful decisions to deliver exceptional service
• Work in an energetic and supportive team environment with career development support

Senior Security Analyst

Lead Business Analyst – Change Champion

Procurement and Logistics Officer

Customer Experience Representative