JSSA

Billing Specialist

• Lead and manage all aspects of the company’s billing and coding functions.
• Oversee end-to-end billing processes including charge entry, claim generation, submission, payment posting, and collections.
• Ensure accurate claim generation, timely submission, and proactive denial management.
• Collaborate with clinicians, administrative staff, and finance leadership to drive improvements in billing performance.
• Analyze denial trends, root causes, and implement corrective actions to minimize denials and rejections.
• Identify and implement automation opportunities to streamline billing workflows.
• Ensure compliance with payer contracts, Medicare, Medicaid, and commercial insurance billing requirements.
• Lead and mentor the billing staff, setting performance goals aligned with accuracy and timeliness.
• Present monthly and quarterly performance dashboards with trend analysis and recommendations.

Billing Director

Operations

• Oversee operations across inpatient facilities, enhance operational efficiency, and support strategic initiatives to drive continued growth.
• Develop and implement regional operational strategies, objectives, and initiatives in alignment with organizational goals.
• Monitor and evaluate inpatient performance metrics, identifying opportunities for improvement and optimization.
• Provide leadership, mentorship, and support to RRPA staff within the region, fostering a culture of collaboration, accountability, and excellence.
• Conduct regular site visits to hospitals and other 24/7 facilities within the region to assess operational efficiency, compliance with policies and regulations, and quality of care.
• Serve as a key liaison between hospital/facility-based customers/partners, the VP of Hospital Operations, and other organizational stakeholders.

Regional Director, Operations

Marketing

• Develop and execute a comprehensive marketing strategy focused on referral development and new patient growth across all service lines and markets.
• Collaborate with executive leadership and clinical teams to identify target markets, growth opportunities, and service line priorities.
• Utilize market research and referral analytics to guide strategic decisions and evaluate campaign performance.
• Manage the marketing budget to ensure efficient allocation of resources toward initiatives that drive measurable results.
• Lead and mentor a team of community liaisons and outreach representatives responsible for building relationships with referring physicians, hospitals, schools, employers, and community partners.
• Design and implement structured outreach programs that expand referral networks and strengthen relationships with key stakeholders.
• Oversee the organization’s digital marketing efforts—including website optimization, paid search, SEO, social media, and email campaigns—to drive online appointment requests and patient inquiries.
• Develop digital lead generation strategies that convert web traffic into new patient visits.
• Monitor and analyze digital performance metrics (traffic, conversions, cost per lead) to optimize marketing ROI.
• Lead brand positioning efforts to enhance recognition, trust, and engagement within the community.
• Build, manage, and mentor a high-performing marketing and outreach team with clear performance metrics tied to referral and patient growth.
• Partner with cross-functional leaders in operations, clinical services, and business development to align marketing strategies with organizational goals.

Billing Director

Regional Director, Operations

Vice President of Marketing