Network Engineer

• Proactive Monitoring: actively monitor customer network infrastructure using established NMS tools to identify and resolve issues before they impact service.
• Incident Management: Create, work, and resolve trouble tickets for network and server issues with a high degree of accuracy.
• Troubleshooting: Diagnose and resolve Layer 1-3 network issues independently, utilizing logical troubleshooting methodologies.
• Scheduled Maintenance: Execute routine maintenance, software upgrades, and patch management on customer network equipment during low-traffic maintenance windows.
• Documentation & Handoff: Document and diagram networks, relevant processes, and troubleshooting steps. Ensure clear and detailed shift handoffs to incoming/outgoing teams to maintain operational continuity.
• Escalation: Properly identify and escalate complex incidents to appropriate Tier 2/3 resources or vendors when necessary.
• Communication: Communicate technical concepts in a clear, understandable manner to customers and internal stakeholders.
• Knowledge Base: Contribute to the team knowledge base by creating solutions for common issues.
• On-Call: Participate in an on-call rotation as required.
• Schedule: Anticipated schedule is 5:00 PM to 2:00 AM Central Time and will include weekends.**o Note: Schedules are subject to change based on business needs.
• Training: Initial training hours may vary and could require availability during standard business hours before transitioning to the 2nd shift schedule.

NOC Network Engineer II – Night and Evening Shift

Project Manager

• Oversee and drive the delivery of the overall OSP FTTH design project.
• Monitor design progress, oversee design scheduling, and track design status to schedule.
• Will interface with the client’s design team. Build strong working relationships by providing regular status updates to the JSI Project Manager and facilitating design alignment meetings.
• Coordinate closely with the field construction team to ensure design plans are understood and followed.
• Attend regular meetings with clients, stakeholders, and project managers to report on progress and manage risks.
• This position is integral to our vision, strategy, and overall growth plans and requires strong leadership, people skills, and problem-solving abilities.

OSP Project Manager

Engineer

• - Reads and understands maps, drawings, and diagrams for Telecom/FFTx OSP construction.
• - Creates and reviews fiber assignments (schematics), high-level designs, and low-level designs.
• - Communicate with project managers, permitting team, and field personnel to produce accurate deliverables in accordance with deadlines, client expectations, and JSI standards.
• - Continuously improves job-related tasks and processes, technical and professional knowledge, skills, and performance.
• - Completes other tasks assigned by manager/supervisor.

OSP Engineer III

Designer

• Planning, designing, documenting, and permitting proposed new outside plant FTTx build-outs.
• Collaborating with other members of the Fiber Design & Implementation Engineering team to produce high-quality deliverables for buried, underground, and aerial fiber applications.

OSP Designer III

• As an OSP Engineer III, you will be responsible for planning, designing, documenting, and permitting proposed new outside plant FTTx build-outs.
• This role will work as a member of our Fiber Design & Implementation team to produce high-quality deliverables for buried, underground, and aerial fiber applications.

Program Manager

• Oversight of fiber design and implementation and build of FTTH projects.
• Oversees and drives the delivery of the overall OSP FTTH project.
• Provides direction to OSP Designers and OSP Engineers on FTTH design timelines and design process/procedures to follow.
• Coordinate closely with the Engineer to ensure design plans are understood and followed.
• The OSP Program Manager provides updates to the entire team to strategically manage risk, monitor finances, provide the required status updates to the customer, and ensure each phase of work is delivered based on the schedule.
• Primary interface with the client. Build strong working relationships by providing regular status updates, facilitating alignment meetings, and leading escalation discussions.
• Ensures the detailed project plan is followed and drives the entire team to work together to achieve results.
• Comfortable with fast-paced environments and regular multi-tasking and reprioritization.
• This position is integral to our vision, strategy, and overall growth plans and requires strong leadership, people skills, and problem-solving abilities.

OSP Program Manager

Manager

• - Oversee and drive the delivery of the overall OSP FTTH project.
• - Coordinate closely with the Engineer to ensure design plans are understood and followed.
• - Works with the project specialists on all PM tracking documentation and financial spreadsheets or operational documents to ensure accurate and timely tracking of each project to RUS and customer expectations.
• - Works with OSP Residents and Inspectors to ensure all work complies with construction plans. Monitors construction progress, oversees scheduling, and tracks budget to spending status. Function as the primary interface for the client. Build strong working relationships by providing regular status updates, facilitating alignment meetings, and leading project escalation discussions.
• - Manage a dynamic and complex supply chain inventory of materials and logistics.
• - Build strong working relationships with construction vendors to ensure high-quality, on-schedule, and within-budget construction.
• - Provides weekly/monthly updates to the entire team (including the customer) to strategically manage risk, monitor finances, provide the required status updates to the customer, and ensure each phase of work is delivered based on the schedule.
• - Ensure the detailed project plan is followed and drive the entire team to work together to achieve results.
• - Comfortable in challenging environments, regular multi-tasking, and reprioritization.

Senior OSP Manager

• Interpret maps, drawings, and diagrams for Telecom/FTTx OSP construction projects.
• Create and review fiber assignments, high-level designs, and low-level designs.
• Communicate effectively with project managers, permitting teams, and field personnel to meet deadlines and client expectations while adhering to JSI standards.
• Maintain accuracy and quality in deliverables through continuous process and skill improvement.
• Complete other related duties as assigned by manager or supervisor.

OSP Designer

• - Oversee and drive the delivery of the overall OSP FTTH design project.
• - Monitor design progress, oversee design scheduling, and track design status to schedule.
• - Will interface with the client’s design team. Build strong working relationships by providing regular status updates to the JSI Project Manager and facilitating design alignment meetings.
• - Coordinate closely with the field construction team to ensure design plans are understood and followed.
• - Attend regular meetings with clients, stakeholders, and project managers to report on progress and manage risks.
• - This position is integral to our vision, strategy, and overall growth plans and requires strong leadership, people skills, and problem-solving abilities.

• Reads and understands maps, drawings, and diagrams for Telecom/FFTx OSP construction.
• Creates and reviews fiber assignments (schematics), high-level designs, and low-level designs.
• Communicate with project managers, permitting team, and field personnel to produce accurate deliverables in accordance with deadlines, client expectations, and JSI standards.
• Continuously improves job-related tasks and processes, technical and professional knowledge, skills, and performance.
• Completes other tasks assigned by manager/supervisor.