Program Manager

• Develop, implement, and optimize facilities management processes across multiple locations
• Design, implement, and maintain comprehensive facilities management processes and procedures
• Develop standardized operating protocols to ensure consistency across all managed properties
• Create and maintain process documentation, standard operating procedures (SOPs), and best practice guidelines
• Establish key performance indicators (KPIs) and metrics to measure program effectiveness
• Lead light to medium scope facility repair and improvement projects from initiation through completion
• Coordinate with vendors, contractors, and internal stakeholders to ensure timely project delivery
• Manage project budgets, timelines, and resource allocation
• Conduct site assessments and develop project scopes for facility improvements
• Identify opportunities for operational efficiency improvements and cost optimization
• Implement lean methodologies and continuous improvement practices
• Design and deliver training programs for facilities management staff and stakeholders
• Conduct regular audits and quality assurance reviews

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