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Director, Engineering Operations
Jones Lang LaSalle Americas, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • Colorado, Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $176,000 - $200,000 per year
Job Level
Lead
About the role
- Provide strategic and tactical engineering assistance to accounts at all levels (technicians through Divisional Presidents)
- Serve as the primary subject matter expert in engineering operations for a specific vertical and collaborative assistance for others
- Identify and resolve central challenges and gaps in vertical engineering operations for client accounts
- Provide engineering inputs on JLL minimum standards and best practices, and connect accounts to appropriate SMEs within the organization
- Support root cause analysis and risk mitigation for equipment failures and operational issues
- Conduct on-site building evaluations and lead due diligence efforts for both ad-hoc needs and bid/expansion purposes
- Lead engineering and technical services innovation in partnership with WPM Technology to drive best-in-class operational performance
- Develop and implement strategic roadmaps for upgrading engineering delivery and talent to support account and company needs
- Define and deploy service delivery standards for vertical engineering products, incorporating operational feedback from the field
- Foster knowledge sharing and collaboration among engineering practitioners
- Support deployment of maintenance and asset management programs utilizing CMMS and other technology tools
- Evaluate and assist in the development, testing, and deployment of new technologies to aid various engineering stakeholders
- Support Work closely with Engineering Solutions and Sales teams to provide engineering expertise in RFP/RFI response efforts
- Collaborate on technical responses, example deliverables, presentations, staffing models, and pricing exercises
- Make recommendations to bid management teams on improvements to proposal language and technical deliverables
- Identify expansion opportunities and coordinate with other specialized teams (HSSE, Sustainability, Mobile Engineering) to design holistic engineering solutions
- Ensure effective collaboration with HSSE teams to deliver compliance and assurance programs that meet JLL standards
- Develop comprehensive standard operating procedures, emergency protocols, and response procedures
- Implement and support the JLL Client Assurance Program (JCAP) for engineering services
- Interview and assess technical resources, identify and monitor development of engineering talent
- Deploy technical training programs and certification initiatives aligned with Education and Professional Development strategy
- Assist in the onboarding process for new accounts and technical resources
- Collaborate extensively with other functions within the Center of Expertise to maximize the value of platform programs
- Support engineering operations transition activities for new business and expansions
- Drive consistent implementation of engineering programs across client portfolios
Requirements
- Bachelor's degree in Mechanical, Electrical Engineering or related technical field (Master's degree preferred)
- Minimum 10 years of experience in CRE management and engineering operations
- Strong knowledge of building codes, safety standards, and regulatory requirements a plus
- Experience developing standard operating procedures and implementing assurance programs
- Proven leadership experience with demonstrated ability to build and develop high-performing teams
- Experience with CMMS systems and asset management technology platforms
- Demonstrated success in collaborating across functional teams to deliver integrated solutions
- Excellent communication skills with ability to translate complex technical concepts to various stakeholders
- Position may require up to 50% travel
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
engineering operationsroot cause analysisrisk mitigationbuilding evaluationsstrategic roadmapsservice delivery standardsstandard operating procedurestechnical training programsasset managementcollaborative solutions
Soft skills
leadershipcommunicationcollaborationknowledge sharingteam developmentproblem-solvingstrategic thinkinginnovationstakeholder engagementadaptability
Certifications
Bachelor's degree in Mechanical EngineeringBachelor's degree in Electrical EngineeringMaster's degree in related fieldprofessional engineering licensecertification in project managementcertification in asset managementcertification in safety standardscertification in engineering operationscertification in leadership developmentcertification in technical training
