Global AV Manager
Jones Lang LaSalle Americas, Inc.
Global AV Manager
Jones Lang LaSalle Americas, Inc.
full-time
Posted on:
Origin: • 🇺🇸 United States • California, North Carolina
Visit company websiteSalary
💰 $125,000 - $140,000 per year
Job Level
SeniorLead
About the role
- Overseeing all aspects of audio-visual (AV) and hybrid event services across select sites across Cisco’s international portfolio.
- Complete oversight of AV operations and support teams (including cross-trained technicians, content/media specialists, and support staff) to ensure consistent, world-class delivery of live and hybrid events.
- Own the AV budget, stakeholder relationships, vendor management, team development, and global standardization of AV workflows and systems.
- Directly manage, mentor, and develop a global team of AV professionals, including cross-trained roles covering audio, video, lighting, content/media, and hybrid support.
- Define, implement, and uphold global AV standards, workflows, and best practices.
- Oversee staffing and scheduling to ensure full coverage for business-critical events.
- Ensure flawless delivery of live, hybrid, and virtual events across multiple locations.
- Establish and enforce robust troubleshooting and escalation processes for technical issues.
- Develop and analyze key performance indicators (KPIs) to assess event success and team effectiveness.
- Develop, manage, and optimize global AV budgets, including forecasting, spend tracking, and cost controls.
- Negotiate contracts with AV suppliers, rental companies, and software/service vendors.
- Oversee AV inventory, equipment lifecycle management, and routine maintenance procedures.
- Act as the primary point of contact for Cisco’s global stakeholders, including senior leadership, facilities management, and IT.
- Collaborate with event producers, communications teams, and external partners to understand event needs and deliver tailored AV solutions.
- Stay current with emerging AV and collaboration technologies; evaluate and implement relevant advancements.
- Design and deliver ongoing training programs to ensure AV staff are cross-trained and aligned with global standards.
- Ensure compliance with all local, safety, and data privacy authorities.
Requirements
- 7+ years of progressive experience in professional AV management within a global or multi-site environment.
- Proven expertise in leading AV teams supporting live events, corporate environments, and hybrid/virtual event technologies.
- Strong technical knowledge of AV systems, streaming platforms, conferencing solutions (e.g., Zoom, Teams, Webex), and content management workflows.
- Demonstrated ability to manage budgets, negotiate with vendors, and deliver on cost and quality objectives.
- Superior troubleshooting, crisis management, and technical escalation experience.
- Exceptional communication, leadership, and relationship-building skills; confident interacting with senior stakeholders.
- Highly organized, solution-oriented, and capable of managing multiple projects with competing priorities.
- Preferred: AV industry certifications (e.g., CTS, CTS-D, CTS-I), or formal training in audio engineering, video production, or related fields.
- Preferred: Project management certification or experience leading AV integration and capital projects.
- Familiarity with global accessibility, data privacy, and safety regulations relevant to AV operations.
