Training Program Manager
Jones Lang LaSalle Americas, Inc.
full-time
Posted on:
Location Type: Remote
Location: Illinois • North Carolina • United States
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Salary
💰 $139,400 per year
About the role
- Manage the design, implementation, and optimization of training programs for data center operations personnel
- Develop comprehensive training curricula for data center operations including technical systems training, safety protocols, emergency procedures, and compliance requirements
- Create structured learning pathways for different roles and experience levels while ensuring programs meet industry standards and regulatory requirements for mission-critical infrastructure operations
- Collaborate with subject matter experts to design training materials including instructor guides, hands-on exercises, digital learning modules, and competency assessments
- Collaborate to develop multimedia training content incorporating virtual reality simulations, interactive demonstrations, and real-world case studies to enhance learning effectiveness and knowledge retention
- Schedule and coordinate training sessions across multiple facilities and shifts, managing instructor assignments, classroom resources, and equipment requirements
- Oversee both classroom-based and field training activities while ensuring minimal disruption to operational schedules and maintaining training quality standards
- Manage learning management systems and training databases to track employee progress, certification status, and compliance requirements
- Develop and administer competency-based assessments to validate employee skills and knowledge across critical operational areas
- Coordinate with external training providers, equipment manufacturers, and certification bodies to deliver specialized technical training
- Monitor training program effectiveness through participant feedback, knowledge retention testing, and correlation analysis between training completion and operational performance metrics.
Requirements
- Bachelor's degree in Education, Engineering, Business Administration, or related field
- 5+ years of experience in training program management, instructional design, or data center operations
- Professional certifications in training development (CTD, CPTD) or data center management preferred
- Strong understanding of data center infrastructure including electrical systems, cooling technologies, fire suppression, and monitoring platforms
- Proficiency in instructional design principles, adult learning theory, and training delivery methods including virtual and hands-on instruction techniques
- Proven ability to manage multiple training initiatives simultaneously while coordinating resources, timelines, and stakeholder requirements
- Excellent written and verbal communication abilities with experience presenting to diverse audiences including technical personnel and senior management
- Strong analytical skills for interpreting training data, identifying trends, and making data-driven recommendations for program improvements.
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
training program managementinstructional designdata center operationscompetency-based assessmentstraining delivery methodsdata analysiscurriculum developmentmultimedia training contentlearning management systemscompliance requirements
Soft Skills
communication abilitiesanalytical skillscollaborationorganizational skillstime managementpresentation skillsstakeholder managementproblem-solvingadaptabilityleadership
Certifications
Bachelor's degreeCTDCPTD