Jones Lang LaSalle Americas, Inc.

Senior General Manager, Mixed-Use

Jones Lang LaSalle Americas, Inc.

full-time

Posted on:

Location Type: Office

Location: Coral Gables • Florida • United States

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Job Level

Senior

About the role

  • The Senior General Manager (SGM) will serve as a key member of the leadership team, overseeing property management services for a new and exciting sports anchored mixed-use lifestyle development in Miami, from ground-up to grand opening.
  • The SGM will be entrusted with managing properties in strict accordance with JLL's established standards, procedures, and the Management Agreement.
  • Focus on achieving financial targets, meeting operational objectives, and ensuring the highest levels of client and tenant satisfaction.
  • Collaborate with the regional leadership team to comprehend clients' investment objectives and formulate tailored, property-specific strategic plans.
  • Maintain strong, productive relationships with building owners and tenants, ensuring alignment with organizational goals and stakeholder expectations.
  • Development and implementation of operating and capital budgets, and financial reporting.
  • Implement and execute business plans to maximize property tenant satisfaction and profitability.
  • Provide expert advice to clients and stakeholders throughout all project phases.
  • Build and motivate a high-performing team across multiple sectors including office, retail, hotel, parking, entertainment, and placemaking experiences.
  • Deliver strategic guidance and oversee all aspects of operations, including tenant and guest satisfaction, team management, financial performance, and client relationships.
  • Ensure tenant satisfaction by implementing a retention program and keeping tenants informed of any property activities.
  • Oversee competitive bidding for service contracts and act as primary contact for contractors and vendors.
  • Assist in developing policies and procedures for tenant rent collections.

Requirements

  • Minimum of seven (7) years of commercial real estate or property management experience
  • Experience with ground-up development Class A commercial properties
  • Minimum of three (3) to four (4) years of experience managing a team of three (3) or more people
  • Excel in fast-paced environments, demonstrating the ability to think on their feet and adapt quickly to changing situations
  • Experience with managing capital projects
  • Advanced oral and written communication skills
  • Strong financial and accounting acumen, and experience with budgeting and financial reporting
  • Efficient problem-solving skills
Benefits
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
property managementfinancial reportingbudgetingcapital projects managementground-up developmentcommercial real estatetenant retention programsstrategic planningoperating budgetscompetitive bidding
Soft Skills
leadershipcommunicationproblem-solvingrelationship managementadaptabilityteam managementclient satisfactionstrategic guidanceorganizational alignmentfinancial acumen