Jones Lang LaSalle Americas, Inc.

Director, Data Centre Operations Standards and Compliance

Jones Lang LaSalle Americas, Inc.

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois, New York

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Salary

💰 $200,000 - $275,000 per year

Job Level

Lead

About the role

  • Leadership role responsible for ensuring Risk Management and Compliance in Data Centre FM/IT Services Operations of JLL for a dispersed divisional portfolio related to enterprise, colocation, hyperscale and edge computing.
  • The role is primarily responsible for Operational Compliance standards and Programs for DC Operation but also supports sales, solutions, due diligence and transitions of data centres where needed across America and for the division globally focusing on expanding the services line while ensuring profitability and growth targets.
  • The role will report into the Global Head of Engineering, DC and CEM Operations with a matrix to the global divisional leadership.
  • Set and maintain globally consistent DC FM and IT services standards as encapsulated in an Extant JLL DC and CEM Manual.
  • Develop and own DC IT services management procedures and standards that are commercially and operationally deployable.
  • Provide data centre risk management and operational compliance direction from the Centre of Excellence (COE) and work closely with leadership at the account/divisional/region level to ensure implementation of JLL and client Operational and Risk Management standards in all aspects of DC FM and IT services that JLL is contractually responsible to deliver.
  • Leverage broader JLL Engineering Data Centre and Critical Environment Practice to establish best in class process, procedures, audit, assurance and governance mechanism for the DC Operations.
  • Work collaboratively with DC and CEM specialists across to leverage the knowledge base and expertise available across JLL’s global engineering practice and the broader global CEM team.
  • Update, enhance and simplify standards as required.
  • Collate and disseminate best practices, lessons learned in DC FM and IT services globally
  • Where required engage with the Workplace Management Technology team and divisional leadership in developing the DC FM and IT services technology product roadmap.
  • Support Sales and growth of Data Centre sector FM and IT services in America and globally while promoting DC lifecycle products
  • Build strong working relationships with key client and account representatives and promote JLL’s DC Management expertise that covers FM Ops, Consulting, Transaction Management or Leasing and Project Management.
  • Implement standard business operating mechanisms such as regular team meetings, strategic review forums, training conferences and regular analysis and reporting processes to ensure team engagement and alignment and to provide an effective and efficient Risk Management oversight and leadership in DC FM
  • Focus Areas: Engineering Leadership, Client/Stakeholder Management, Risk Management, etc.

Requirements

  • The successful candidate will have a strong Engineering, DC and CEM experience and the ability to lead multiple teams with prior experience in leading major change at a large organization.
  • The candidate needs a demonstrable commercial mind-set, and strong financial acumen in addition to excellent listening and communication skills.
  • Experience Extensive professional experience, leading large Engineering teams with the ability to drive collaboration and partnership in delivering shared organization goals
  • Client facing communication skills
  • Commercially and financially astute
  • Transformation experience across process, technology and systems is an advantage
  • Experience in navigating across large, complex organizations
  • Elevated talent through effective management and advancing individual and team capabilities
  • Corporate Real estate experience ideal
  • Excellent analytical and program management skills are essential.
  • Track record of demonstrating intellectual curiosity and driving operational changes through an organization.
  • Qualifications: Professional Engineer in electrical or mechanical trades with a minimum of 20 years of relevant experience in building operations, maintenance management, commissioning and risk management
  • Expertise and experience in management and operations of Critical Facilities in the overall engineering operations
  • Professional accreditations in DC Operations, Reliability Engineering and sustainability will be an advantage