Support daily operations of construction management platforms to ensure optimal system performance and seamless user accessibility
Monitor platform functionality, troubleshoot technical issues, and implement proactive maintenance strategies that minimize disruptions to construction workflows
Provide technical support to users across all levels, ensuring teams can effectively leverage platform capabilities to meet project objectives
Create and maintain comprehensive documentation for all construction initiatives, including detailed database reports, financial analytics dashboards, and real-time project progress tracking
Integrate documentation standards within existing project management frameworks to establish consistent information architecture
Ensure stakeholders have immediate access to critical project data while developing automated reporting systems that deliver actionable insights
Engage in system upgrade initiatives and database modification testing to enhance platform capabilities and user experience
Analyze integration opportunities, identify process improvements that streamline operations, and eliminate redundancies
Serve as a technical liaison between Design and Construction teams, facilitating communication and coordination on system-related initiatives
Partner with internal and external stakeholders to identify workflow bottlenecks and implement technology solutions that improve operational efficiency

Requirements

3+ years of experience with construction ERP systems, preferably PMWeb
Experience with financial reporting and project accounting within construction environments
Excellent communication skills with ability to work across technical and operational teams
Strong background in database analytics, SQL, and data management systems
Knowledge of construction industry standards and compliance requirements
Ability to support daily operations of construction management platforms
Experience troubleshooting technical issues and implementing maintenance strategies
Understanding of project management frameworks and information architecture

Benefits

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

construction ERP systemsPMWebfinancial reportingproject accountingdatabase analyticsSQLdata management systemstroubleshootingmaintenance strategiesproject management frameworks

Soft skills

communicationcollaborationproblem-solvingtechnical supportuser accessibilitystakeholder engagementprocess improvementdocumentationcoordinationanalytical thinking