Provider Relationship Manager
Etraveli Group
Senior Facilities Manager
Jones Lang LaSalle Americas, Inc.
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $120,000 - $140,000 per year
Job Level
Senior
About the role
- Lead and manage facility operations team - Provide strategic leadership, vision, and guidance to operations, maintenance, utility, and manufacturing support functions while managing performance outcomes of assigned staff
- Champion safety culture - Establish and maintain a "Safety First" environment by improving safety performance, raising awareness levels, and transforming safety behaviors across all staff and partners
- Ensure comprehensive compliance - Maintain adherence to portfolio-wide initiatives, lease agreements, and all local, state, and federal regulations governing facility operations
- Manage third-party relationships - Interface with landlords and property owners to ensure contract compliance, deliver accurate reporting, and resolve critical tenant relations issues
- Oversee financial management - Prepare, submit, and manage facility budgets aligned with client objectives, track variances, ensure recovery processes, and support the collection of management fees and reimbursements from third-party tenants
- Drive service excellence - Deliver facility services according to established standards, processes, and procedures while coordinating information and program implementation across assigned facilities and geography
- Develop and retain talent - Execute comprehensive team management, including staff development planning, succession planning, growth initiatives, and participation in compensation planning processes
- Perform additional duties as assigned to support organizational objectives
Requirements
- Facilities Management Background - Previous experience in facilities management operations
- Leadership Excellence - Demonstrated ability to lead teams effectively with strong relationship-building and interpersonal skills, including proven people management experience and success
- Communication Mastery - Exceptional verbal, written, and presentation skills with the ability to engage stakeholders at all levels
- Problem-Solving Expertise - Strong analytical and critical thinking abilities with a proven track record of resolving complex operational challenges
- Customer Service Focus - Established history of delivering outstanding internal and external customer service experiences
- Business Acumen - Solid understanding of standard business and accounting practices with knowledge of financial operations
- Technical Proficiency - Advanced Excel skills with demonstrated ability to analyze data, create reports, and derive actionable insights
- Preferred A bachelor's degree or higher
