Salary
💰 $85,000 - $115,000 per year
About the role
- Financial Analysis & Reporting: Conduct accurate budget analysis, forecasting, and variance reporting with clear interpretation of results
- Budget Management: Develop and maintain operating and capital budgets, track savings and cost avoidance initiatives
- Vendor Sourcing & Evaluation: Assess service levels, right-size operations with client approval, and develop sourcing plans including MWDBE bidders
- RFP/RFQ Support: Collaborate with the Sourcing Manager on procurement processes to meet client objectives
- Workflow & SLA Management: Monitor operations to ensure timely completion within established service level agreements and exceed customer satisfaction ratings
- Third-Party & Engineering Coordination: Partner with providers and engineering teams for scheduled preventive maintenance and process adherence
- Compliance & Auditing: Ensure all facilities meet compliance standards and pass management/operations audits
- Best Practices Implementation: Execute facility inspections (virtual/in-person), implement value-added measures, and maintain consistent service delivery
- Team Leadership & Training: Exhibit strong leadership, ensure required training completion, and foster a high-performing team culture
- Client Communication & Service: Maintain effective communication protocols, respond promptly to inquiries, and actively participate in meetings while promoting innovation and performance excellence
Requirements
- Proven experience in facilities management with strong people management skills and leadership capabilities
- Leadership & Communication Excellence: Strong organizational, management, and supervisory skills with exceptional verbal, written, and presentation abilities to effectively matrix manage technical and administrative staff across multiple facility functions
- Technical Proficiency: Proficient in MS Office, MS SharePoint, and CMMS systems, with knowledge of real estate, telecommunications, furniture, accounting, and building systems preferred
- Vendor & Operations Management: Proven ability to oversee vendor performance during standard and off-hours (including weekends) while managing multiple facilities with diverse operational requirements
- A bachelor’s degree or equivalent work experience in Facilities Management with a management/technical emphasis is required; an MBA is a plus.