Johnsonville

Customer Service Officer

Johnsonville

full-time

Posted on:

Location Type: Office

Location: Singapore • Singapore

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About the role

  • Attend to customer requests via phone, email, and other channels.
  • Provide information on product availability and pricing.
  • Coordinate with the sales team and production for build-to-order items.
  • Manage export orders, including coordination with the warehouse and ensuring last-mile delivery to customers.
  • Support office administrative tasks such as filing of invoices and updating pricing in system.
  • Enter orders and update records using SAP and other relevant information systems.
  • Monitor product availability and work with the sales team for product allocation in case of shortages.
  • Collaborate with various teams to ensure timely and accurate processing of customer orders.

Requirements

  • No experience required
  • Strong multitasking and communication skills.
  • Bilingual with a cheerful and approachable personality.
  • Independent, self-motivated, and proactive.
  • Quick learner with a positive attitude toward continuous learning.
Benefits
  • Open to all education levels.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
multitaskingcommunicationindependentself-motivatedproactivequick learnerpositive attitudecheerful personalityapproachable personality