Johnson & Johnson

Manager, Employee & Labor Relations

Johnson & Johnson

full-time

Posted on:

Location Type: Hybrid

Location: Tampa • Florida • New Jersey • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $102,000 - $177,100 per year

About the role

  • Serve as a trusted advisor to leaders and HR partners on complex employee relations, performance management, conduct, attendance, and policy interpretation issues.
  • Lead and/or support impartial workplace investigations (e.g., harassment, discrimination, retaliation, code of conduct), including planning, interviews, documentation, findings, and recommendations.
  • Partner with Legal and HR to assess risk, ensure consistency, and support sound decision-making, including disciplinary actions and terminations.
  • Develop and drive proactive ER strategies (trend analysis, root cause, preventative action plans) to strengthen engagement and reduce repeat issues.
  • Design and deliver manager enablement (training, toolkits, coaching) on ER fundamentals, difficult conversations, documentation, and respectful workplace expectations.
  • Coach and train junior colleagues on ER fundamentals, investigation best practices, documentation standards, and effective case management.
  • Lead ERLR projects and workstreams (e.g., policy updates, process enhancements, training initiatives, case management optimization) from scoping through implementation and change adoption.
  • Identify trends and make recommendations on continuous improvement opportunities to enhance the employee experience, strengthen leader capability, and improve ER process consistency.
  • Maintain case management records, ensure timely resolution, and produce dashboards/insights for HR and business stakeholders.
  • Partner with Centers of Expertise (Total Rewards, Talent, Security, EHS) on cross-functional matters impacting employee experience and compliance.
  • Help ensure practices align with applicable federal, state, and local employment laws and company policies.

Requirements

  • A minimum of a bachelor’s degree is required (HR, Industrial Relations, Business, or related field preferred)
  • 6+ years of progressive experience in employee relations, HR investigations, and/or HRBP roles with significant ER scope.
  • Working knowledge of employment laws and ER best practices (e.g., Title VII, ADA/ADAAA, ADEA, FMLA, and wage and hour considerations), and experience partnering with Legal.
  • Demonstrated experience conducting investigations and writing clear, objective documentation.
  • Strong coaching and influencing skills with the ability to advise senior leaders and navigate sensitive situations with discretion.
  • Excellent communication skills (verbal, written, and presentation) and comfort facilitating difficult conversations.
  • Analytical mindset with ability to identify trends, assess risk, and recommend practical solutions.
  • Ability to work independently while managing multiple priorities, meeting deadlines, and operating effectively in a high-volume, fast-paced, matrixed environment.
Benefits
  • Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
  • This position is eligible to participate in the Company’s long-term incentive program.
  • Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
  • Vacation –120 hours per calendar year
  • Sick time - 40 hours per calendar year;
  • for employees who reside in the State of Colorado –48 hours per calendar year;
  • for employees who reside in the State of Washington –56 hours per calendar year
  • Holiday pay, including Floating Holidays –13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
  • Caregiver Leave – 80 hours in a 52-week rolling period
  • 10 days Volunteer Leave – 32 hours per calendar year
  • Military Spouse Time-Off – 80 hours per calendar year
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
employee relationsHR investigationsperformance managementdocumentation standardscase managementtrend analysisroot cause analysispreventative action planspolicy interpretationemployment laws
Soft Skills
coachinginfluencingcommunicationanalytical mindsetdiscretionproblem-solvingtime managementindependenceadaptabilityfacilitation