Johnson & Johnson

Trade Operations Lead, MedTech

Johnson & Johnson

full-time

Posted on:

Location Type: Remote

Location: New Jersey • Texas • United States

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Salary

💰 $94,000 - $151,800 per year

Job Level

Senior

About the role

  • Oversee day‑to‑day maquila operational workflows (inbound raw materials, temporary import regimes, outgoing finished goods), with focus in US Customs, to support accurate IOR/EOR filings.
  • Serve as Johnson & Johnson’s operational representative with U.S. Customs, brokers, freight forwarders, carriers, 3PLs, and maquila partners for all IOR/EOR based in the US.
  • Ensure accuracy of HTS classifications, valuations, country of origin, marking, and duty treatment for IOR / EOR in US territory.
  • Ensure filings align with U.S. Customs requirements (ACE, AES, ISF, entry types), and customs broker submissions.
  • Maintain audit readiness for customs, trade, and regulatory inspections.
  • Coordinate with customs brokers, surety providers, maquila partners, and carriers to secure appropriate bond coverage, track expiration dates, and manage timely dispositions to avoid penalties or bond claims.
  • Oversees TIB documentation completeness (bonds, TIB entry numbers, export confirmations, proof of exportation, and liquidation paperwork) and reconcile TIB records with finance and trade systems.
  • Lead remediation and corrective actions involving gaps that might compromise the adherence of IORs / EORs obligations regarding Trade practices in US territory, including TIBs (late exports, extensions not filed, bond claims), and coordinate protests or appeals where appropriate.
  • Coordinate incident response for detentions, holds, penalties, bond claims, and disputes with customs authorities; coordinate mitigation and, if needed, formal protests.
  • Respond to requests for information (RFIs), audits, and inquiries from U.S. Customs, FDA, and other government agencies; coordinate evidence collection, prepare responses, and manage follow‑up until resolution.
  • Monitor compliance KPIs, duty optimization opportunities (e.g., preferential origin under USMCA), drawback, FTZ or bonded solutions where applicable, and identify cost‑saving opportunities that maintain compliance.
  • Drive standard operating procedures, controls, and process improvements for cross‑border trade, TIB management, and maquila operations to reduce risk and cost and increase speed to market.
  • Serve as the trade compliance subject matter expert (SME) for cross‑functional and Operating Company (OpCo) projects — providing analysis, implementation guidance, and risk assessments to supply‑chain initiatives.
  • Navigate in Trade Software tools to perform reconciliations, audits and check-points of E2E transactions, involving Maquila, including Mexico Inbound / IMMEX / “Pedimentos” / Mex Exports / US Import, to identify inconsistencies and reduce declaration exposure.
  • Build and maintain strong relationships with internal stakeholders (Supply Chain, Manufacturing, Quality, Regulatory Affairs, Legal, Tax, Finance) to ensure smooth cross‑functional execution.
  • Follow internal Trade Procedures and maintain audit readiness for customs, trade, and regulatory inspections; Proactively identify, quantify, and implement duty‑savings initiatives (duty drawback, preferential origin claims, FTZ strategies), and track realized savings.
  • Partner with J&J Deliver Quality, and other areas, to ensure that activities are managed within the appropriate corporate framework and comply with other Johnson & Johnson guidelines (RIM, Procurement Red Book, Travel Policy, Training, etc).

Requirements

  • Minimum of Bachelor’s degree in Supply Chain, International Trade, Business, Law, or related field (or equivalent experience) required.
  • Fluent Spanish / English required.
  • Licensed Customs Broker and/or Certified Customs Specialist preferred.
  • 6–10 years of progressive experience in customs, trade compliance, or cross‑border operations; specific experience with maquiladora/IMMEX, or equivalent programs, strongly preferred.
  • Hands‑on experience acting as or closely supporting Importer of Record and Exporter of Record responsibilities for U.S. imports/exports.
  • Direct experience managing Maquila and/or Temporary Importation under Bond (TIB) processes and lifecycle preferred.
  • Experience with SAP GTS, customs entry software, and EDI/ACE integrations.
  • Prior experience supporting FDA‑regulated product imports/exports or working with regulated supply‑chains.
  • Experience with duty mitigation programs (FTZ, drawback) and preferential origin documentation.
  • Demonstrated experience working directly with U.S. Customs (CBP) and managing customs broker/forwarder relationships.
  • Strong knowledge of HTS classification, valuation, country‑of‑origin rules, duty regimes, USMCA, ACE/AES filing processes, and broker interactions.
  • Proven ability to manage complex operational issues, lead cross‑functional projects, and influence stakeholders without direct authority.
  • Excellent written and verbal communication skills and the ability to interact with regulators, vendors, and senior leadership.
Benefits
  • Vacation –120 hours per calendar year
  • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
  • Holiday pay, including Floating Holidays –13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
  • Caregiver Leave – 80 hours in a 52-week rolling period
  • 10 days Volunteer Leave – 32 hours per calendar year
  • Military Spouse Time-Off – 80 hours per calendar year
  • Consolidated retirement plan (pension) and savings plan (401(k))
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customs compliancetrade complianceHTS classificationduty mitigationimport/export operationsTIB managementregulatory inspectionsduty drawbackpreferential origin documentationcross-border trade
Soft Skills
communication skillsstakeholder managementproblem-solvingproject managementrelationship buildinginfluencing skillsaudit readinessanalytical skillsleadershipcross-functional collaboration
Certifications
Licensed Customs BrokerCertified Customs Specialist