CNS Key Account Manager – North Carolina, South Carolina, Georgia
Johnson & Johnson
full-time
Posted on:
Location Type: Hybrid
Location: North Carolina • South Carolina • United States
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About the role
- Gaining a deep understanding of customer objectives, challenges and market forces and then translating this knowledge into developing strategic plans to optimize customer engagement and account outcomes.
- Embed product(s) into the Account Infrastructure including shaping and preparing markets for the brand across the disease states of schizophrenia, bipolar depression and major depressive disorder.
- Developing strong customer relationships; and partnering with key customers to implement compliant value solutions to optimize patient care (Customers include, but are not limited to, key stakeholders and population health decision-makers, IDNs, Academic Health Systems, Veterans Affairs Medical Clinics and Department of Defense accounts).
- Integrating and prioritizing account plans with key overlapping J&J partners to influence assigned accounts; realize relevant key objectives to optimize customer engagement and account outcomes.
- Analyzing and applying market data to assess business opportunities and priorities, including relevant impact of territory health care quality, delivery and reimbursement trends.
- Leading and motivating extended team members to improve performance, while fostering a culture of engagement and accountability
Requirements
- A minimum of a Bachelor’s Degree is required
- Minimum of five (5) years of Specialty sales and/or Institutional sales is required
- Minimum of 10 years in pharma required
- Experience engaging with P&T committee members and navigating the formulary decision-making process for accounts is required
- An in-depth knowledge of the U.S. healthcare industry including an understanding of key stakeholders and delivery of care models is required
- Proven success in delivering sales results is required
- Ability for up to 50% travel including overnights is required
- A valid driver’s license within the 50 United States is required
- Demonstrated success leading without authority is required
- Live within the geography is required
- Minimum of two (2) years of large account management experience is preferred
- Experience with Mental Health large account management and/or sales experience is preferred
- Diverse/cross functional work experience is preferred
- Knowledge of Mental Health value-based care models and impact on customer business is preferred
- Experience with aiding accounts with meeting quality metrics is preferred
Benefits
- Inclusive work environment
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
specialty salesinstitutional saleslarge account managementsales results deliverymarket data analysisvalue-based care modelsquality metricsformulary decision-makingcustomer engagement strategiespatient care optimization
Soft Skills
customer relationship developmentteam leadershipmotivationengagement cultureaccountabilitystrategic planninginfluencecollaborationcommunicationproblem-solving
Certifications
Bachelor’s Degreevalid driver’s license