Johnson & Johnson

CAR-T Cell Therapy Experience Lead

Johnson & Johnson

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New Jersey • New York • United States

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Salary

💰 $130,000 - $224,000 per year

Job Level

Senior

About the role

  • Serve as the primary field-based point of contact for a portfolio of certified CARVYKTI® Treatment Centers.
  • Work closely with treatment center stakeholders to improve operational efficiencies to maximize opportunities for patients.
  • Facilitate successful CARVYKTI® product utilization by advising treatment centers on order management, operations, and logistics.
  • Drive site growth through promotional message delivery and coordination of activities related to site capacity expansion.
  • Stays current in clinical developments related to specific disease states.
  • Develops and maintains advanced presentation skills to facilitate effective communication of clinical information.
  • Documents all interactions, clinical insights and customer profile information daily as directed.
  • Attends clinically relevant meetings for personal/professional development.

Requirements

  • A minimum of 5 years of work experience in the healthcare industry is required.
  • Communication. Excellent oral and written communication skills, including the ability to lead conflict resolution and defuse difficult situations.
  • Relationship building. Excellent communication skills with a demonstrated history for forging strong, productive relationships with a diverse array of customers and colleagues.
  • Project and process management. Skilled in overseeing, monitoring, and managing complex projects and operational procedures.
  • Collaboration. Effectively work in a team environment that will require you to coordinate activities and build partnerships across multiple internal/external organizations.
  • Resourcefulness. Skilled in using personal knowledge and any other available resources to resolve problems for customers and ensure their satisfaction.
  • Accountability. Demonstrates excellent case management skills. Eager to take ownership, be proactive, and see customer inquiries resolved through to their end.
  • Flexibility. Can dynamically adjust priorities due to changing circumstances. An agile learner who is comfortable operating in complex environments and shielding customers from that complexity.
  • Travel. Candidate should live within 1.5 hours of a major metro airport within the stated geography.
Benefits
  • medical, dental, vision, life insurance
  • short- and long-term disability
  • business accident insurance
  • group legal insurance
  • consolidated retirement plan (pension)
  • savings plan (401(k))
  • long-term incentive program
  • Vacation – up to 120 hours per calendar year
  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
  • Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
communicationrelationship buildingproject managementprocess managementcollaborationresourcefulnessaccountabilityflexibility