Johnson & Johnson

Senior Program Delivery Manager

Johnson & Johnson

full-time

Posted on:

Location Type: Remote

Location: Kentucky • New Hampshire • United States

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Salary

💰 $122,000 - $212,750 per year

Job Level

Senior

About the role

  • Drive product delivery and interdependencies across the ISRM portfolio.
  • Lead multiple programs/projects simultaneously, tracking progress, managing dependencies across capabilities, and ensuring successful delivery of assigned programs as per their objectives, escalating concerns to senior leadership as needed.
  • Resolve resource constraints and manage risks and issues.
  • Lead the ISRM Program Delivery Team (Program Managers, Scrum Masters, Product Analysts), providing quality delivery resources to Product and Service Owners.
  • Motivate the Chapter Team to drive innovation, use of AI, and stay updated with the latest technology in support of the ISRM vision.
  • Identify skill gaps and needs within the Chapter while improving the maturity of the team.
  • Manage contractor resources and ensure product initiatives are being managed successfully.
  • Ensure deliverables are on track and reporting tools are being updated and utilized effectively.
  • Manage demand intake process, tracking new requests, ensuring they are reviewed for go/no-go approval decisions.
  • Ensure all Objectives and Key Results are entered into product management suite of tools, managed monthly in partnership with the Product and Service Owners, with red/yellow RAG indicators raised to leadership for risk mitigation planning.
  • Solicit regular feedback from Product/Service Owners on the quality of the services provided by the Chapter Team to ensure high quality support and resources.

Requirements

  • Minimum of a Bachelor's degree
  • At least 7 years of Program Manager experience
  • Experience running Waterfall and Agile projects
  • Experience working in a Product Model environment
  • Excellent communications skills and ability to present status updates to senior leadership
  • Ability to drive product delivery across multiple workstreams and bring multiple complex tasks to get delivered on time
  • Manage issues and risks while driving the team to quick resolutions and sharing timely updates to leadership
  • Experience using project delivery tools including Jira, Confluence, Kanban boards
  • Over 5+ years supporting IT projects and at least 2+ years supporting Information Security and Risk Management
  • Experience running large global programs
  • Stakeholder management and cross organizational program management
  • Ability to handle multiple high priority simultaneous engagements
  • Experience managing teams including employees and contractors
  • Ability to manage partnerships with third party vendors
  • Ability to identify, interview and onboard critical resources matching business partners needs
  • Ability to form strong partnership and collaboration skills with Product and Service Owners
  • Proficient in Microsoft suite of tools
Benefits
  • Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
  • Vacation –120 hours per calendar year
  • Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
  • Holiday pay, including Floating Holidays –13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
  • Caregiver Leave – 10 days
  • Volunteer Leave – 4 days
  • Military Spouse Time-Off – 80 hours
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Program ManagementWaterfallAgileProject DeliveryRisk ManagementStakeholder ManagementTeam ManagementVendor ManagementProduct ModelInformation Security
Soft Skills
CommunicationLeadershipProblem SolvingCollaborationMotivationInnovationFeedback SolicitationResource ManagementTime ManagementInterpersonal Skills
Certifications
Bachelor's Degree