Johnson & Johnson

Senior Analyst, Field Sales Enablement

Johnson & Johnson

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $79,000 - $127,650 per year

Job Level

Senior

About the role

  • Responsible for end-to-end enablement operations supporting the Field Sales Organization within J&J MedTech Electrophysiology/Structural Heart/Neurovascular business units.
  • Act as the main administrator and expert for Health Care Industry Representative (HCIR) vendor credentialing, ensuring all requirements are met for continuous access.
  • Oversee onboarding, offboarding, and annual re-credentialing for field sales, managing training and documentation assignments.
  • Monitor and implement new or updated credentialing requirements, assessing relevance and coordinating compliance.
  • Communicate with medical facilities, vendors, and partners to clarify requirements, resolve issues, and ensure timely completion.
  • Safeguard associate data privacy and manage escalation procedures for exceptions or sensitive cases.
  • Collaborate with internal teams to support credentialing governance, review documents, and mitigate risks.
  • Manage day-to-day Fleet and SAFE Fleet operations supporting field sales and service teams.
  • Manage and provide timely responses to Fleet/SAFE Fleet mailbox inquiries from field sales, service, and internal partners.
  • Manage and execute vehicle replacement activities for qualified Fleet drivers in accordance with established policies and processes.
  • Support safety programs and initiatives aligned with SAFE Fleet standards and business priorities.
  • Manage the J&J Mobility program full lifecycle, including mobile devices and mobile service support for the Field Sales Organization.
  • Calculate, analyze, and deliver CPMM and related operational metrics to MedTech Electrophysiology & addl. business units.
  • Produce and deliver SAFE Fleet Ambassador scorecards and other recurring reports, adapting requirements based on insights and unmet needs.
  • Lead training planning, Learning Management Systems, and onboarding support for Vendor Credentialing, Fleet/SAFE Fleet, and Mobility responsibilities.

Requirements

  • Bachelor’s degree and a minimum of four (4) years of professional experience OR Associate’s degree and a minimum of six (6) years of professional experience.
  • Experience supporting operational programs for a field-based organization (e.g., vendor credentialing, fleet, safety, mobility, commercial operations, or field enablement
  • Strong analytical skills, including experience producing metrics, dashboards, scorecards, and recurring performance reports.
  • Advanced Microsoft Excel skills (pivot tables, lookups, complex formulas).
  • Strong written and verbal communication skills, with the ability to translate complex requirements into clear guidance for field teams.
  • Ability to manage multiple priorities independently with strong attention to detail and time management.
  • Demonstrated sound judgment and discretion when handling sensitive information and navigating complex, cross functional issues.
  • Experience with Vendor Credentialing / HCIR programs supporting a field sales organization.
  • Experience with Fleet and/or SAFE Fleet and/or mobility programs.
  • Familiarity with credentialing platforms and industry-standard credentialing requirements.
  • Experience developing training or enablement materials for field organizations.
Benefits
  • medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, group legal insurance
  • eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k))
  • time off benefits: Vacation – up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
  • annual performance bonus in accordance with the terms of the applicable plan.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
vendor credentialingfleet managementsafety programsmobile service supportoperational metricsMicrosoft Exceldashboardsscorecardstraining developmentdata analysis
Soft Skills
analytical skillscommunication skillsattention to detailtime managementjudgmentdiscretionproblem-solvingcollaborationindependenceorganizational skills