Develop and maintain a comprehensive understanding of the Copilot architecture, with particular emphasis on data management, privacy, and security protocols.
Collaborate proactively with Business Technology teams to effectively communicate the benefits and functionalities of Copilot and Copilot Agents.
Demonstrate expertise in the architecture of Copilot Agents, including integration with Graph API and the Microsoft Power Platform.
Design, develop, and execute Proofs of Concept (POCs) to evaluate whether solutions meet business needs and are feasible.
Contribute to the development of governance frameworks for Copilot Agents, ensuring adherence to compliance standards and responsible AI practices.
Engineer prompts and workflows that are tailored to specific business scenarios, thereby optimizing Copilot and agent performance and value delivery.
Provide technical support by troubleshooting issues and maintaining comprehensive documentation to support enterprise-wide deployments.
Collaborate with cross-functional teams to establish processes for provisioning Power Platform Environments, ensuring Copilot Studio DLP Policies are properly implemented.
Work closely with stakeholders to develop and manage a comprehensive inventory of Copilot Studio Agents, related environments, DLP Policies, and licensing.
Partner with colleagues to identify and quarantine unauthorized Copilot Studio Agents, maintaining a secure and compliant environment.
Contribute to the implementation of agent lifecycle management processes, supporting ongoing effectiveness through teamwork and shared responsibility.
Foster and grow a Copilot end user community using Viva Engage and other adoption channels.

Requirements

Bachelor’s degree or equivalent experience is required; an advanced degree is preferred
A minimum of 10 years of overall professional IT experience, including at least 5 years of hands-on work with Microsoft 365 services (e.g., SharePoint, Teams) or related cloud technologies
Demonstrated ability to effectively communicate complex technical concepts to both technical and non-technical audiences
Strong knowledge of Microsoft Copilot suite, Power Platform, Graph API, Azure, Entra ID, Purview, and related technologies
Working knowledge of DevOps, Agile, and ITIL frameworks is preferred
Demonstratable experience in compliance standards including GxP, PIIT2/T3, HIPAA, SOX, and related processes such as testing and reporting is preferred
Experience in connecting to business systems and orchestrating multi-step workflows
Proven ability to instrument adoption metrics and leverage insights to inform training initiatives or drive product improvements.

Benefits

Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data managementprivacy protocolssecurity protocolsMicrosoft CopilotPower PlatformGraph APIDevOpsAgileITILcompliance standards

Soft Skills

communicationcollaborationtroubleshootingteamworkcommunity building

Certifications

Bachelor's degreeadvanced degree