Johnson & Johnson

Senior Manager, US Ortho Field Operations

Johnson & Johnson

full-time

Posted on:

Location Type: Hybrid

Location: West ChesterMassachusettsPennsylvaniaUnited States

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Salary

💰 $122,000 - $212,750 per year

Job Level

Tech Stack

About the role

  • Develop strategy for the Spine, Sports, & CMF Last Mile Activities and implement consistently across platforms.
  • Ensure a complete, impactful Operating Model that delivers value and enables a customer-centric, performance-driven last-mile operations capability.
  • Develop performance management processes that provide a coordinated view of service, asset efficiency, and cash optimization.
  • Lead inventory and technology programs associated with traceability and digital improvements, collaborating with relevant functions.
  • Cultivate positive relationships across Supply Chain and Commercial teams to translate customer needs into actionable strategies.
  • Optimize cash management of inventory, minimizing E&O and SLOB.
  • Improve field audit processes in collaboration with Field Sales Teams to improve accuracy, compliance, and reconciliation results.
  • Partner with commercial teams to innovate business models and customer connectivity.

Requirements

  • A minimum of a Bachelor's or equivalent University degree required, preferably in life science, engineering, or physical science.
  • An advanced degree in Planning, Business, Statistics, or Engineering is preferred.
  • A minimum of eight years of significant work experience in a relevant field.
  • Strong communication, influencing, and leadership skills; ability to communicate across all organizational levels.
  • Experience in the Medical Device industry with a solid understanding of relevant regulations.
  • Experience in ERP/OTC system implementation and usage.
  • Demonstrated knowledge of quality and financial principles and practices.
  • Preferred: APICS, Six Sigma, IBF, or Project Management certification.
  • Previous experience in developing performance metrics and improvement strategies.
  • Background in leading cross-functional teams.
  • Familiarity with digital transformation in supply chain operations.
  • Strong analytical and problem-solving skills.
Benefits
  • Vacation –120 hours per calendar year
  • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
  • Holiday pay, including Floating Holidays –13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
  • Caregiver Leave – 80 hours in a 52-week rolling period
  • Volunteer Leave – 32 hours per calendar year
  • Military Spouse Time-Off – 80 hours per calendar year
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
performance managementinventory managementcash optimizationtraceabilitydigital improvementsaudit processesbusiness model innovationcustomer connectivityquality principlesfinancial principles
Soft Skills
communicationinfluencingleadershiprelationship buildinganalytical skillsproblem-solvingcollaborationcustomer-centric approachorganizational skillscross-functional team leadership
Certifications
APICSSix SigmaIBFProject Management certification