Johnson & Johnson

FM COE Director – Soft Services

Johnson & Johnson

full-time

Posted on:

Location Type: Remote

Location: New Jersey • United States

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Salary

💰 $150,000 - $258,750 per year

Job Level

Lead

About the role

  • Champion the FM Soft Services framework to optimize high-quality FM soft services across all J&J Facilities
  • Ensure alignment of standards policies and procedures relating to self-services
  • Develop and implement comprehensive soft services strategies across regions
  • Ensure strategies are aligned with organizational standards regional needs and regulatory requirements
  • Support the FM organization to successfully implement standards, conduct audits, and resolve non-conformance issues
  • Oversee the implementation of FM standards and policies across all regions
  • Maintain the Workplace playbook, outlining essential policies and best practices
  • Champion E&PS FM Soft Services strategic initiatives, ensuring alignment with the business and enabling partners
  • Lead and support regional FM projects related to soft services
  • Collaborate with regional teams to optimize service delivery and improve overall employee and customer experience
  • Provide fiduciary oversight of operating and capital budgets
  • Drive integration and alignment across global functions, regional FM roles, and outsourced providers

Requirements

  • University/Bachelor Science degree or equivalent in Engineering, Business, Architecture or similar required
  • Master Science degree in engineering, Business, Architecture or similar preferred
  • A minimum of ten (10) years of related work experience
  • Strong proven experience in Facilities Soft Services and Global supplier management within a healthcare and manufacturing environment
  • A minimum of five (5) years’ experience of people management
  • Experience related to Service delivery, risk management, quality, safety, and compliance
  • Knowledge of business strategy and projected business unit requirements for the workplace, infrastructure, real property, and facilities, including impact on the portfolio plan
  • Ability to make decisions across business units with authority
  • Experience working with and socializing strategies within a complex regionally driven organization
  • Experience leading a facilities function at multinational enterprise in a global organization Supply and non-supply chain
  • Experience in managing large-scale service providers
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off includes vacation, sick leave, parental leave, bereavement leave, and caregiver leave
  • Volunteer leave
  • Military spouse time-off
  • Long-term incentive program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Facilities Soft ServicesGlobal supplier managementService deliveryRisk managementQuality managementSafety complianceBudget managementProject managementStrategic planningAudit processes
Soft Skills
LeadershipCollaborationDecision-makingCommunicationProblem-solvingOrganizational skillsFiduciary oversightStakeholder engagementAdaptabilityStrategic thinking
Certifications
Bachelor's degreeMaster's degree